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Verified Job Customer Support / TeleCaller

for Telecaller Reputed BPO Industry New Dehli

New Delhi, Delhi
Customer Support / TeleCaller
#281612
Remote / WFH

Job Description

SALARY

: upto 2 lacs

LOCATION

: Delhi, NCR, India

VACANCIES

: 1

QUALIFICATION

: Any Graduate

MALE/FEMALE

: both

EXPERIENCE

: 1-4 years

JOB DETAILS

1 Contact potential or existing customers to inform them about a product or service using scripts

2 Answer questions about products or the company

3 Ask questions to understand customer requirements and close sales

4 Direct prospects to the field sales team when needed

5 Enter and update customer information in the database

6 Take and process orders in an accurate manner

7 Handle grievances to preserve the company s reputation

8 Go the extra mile to meet sales quota and facilitate future sales

+ Keep records of calls and sales and note useful information ,

FUNCTIONAL AREA

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