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Verified Job Customer Support / TeleCaller

for Key Accounts ManagerReputed Logistics Industry

Mumbai, Maharashtra
Customer Support / TeleCaller
#340138
Remote / WFH

Job Description

SALARY 8 Lacs LOCATION Mumbai Maharashtra India VACANCIES 1 QUALIFICATION Any Graduate MALE FEMALE Both EXPERIENCE 3 yr 4 yr JOB DETAILS Liaise with the customer and operations to ensure that the delivery schedules are updated and planned Receive information of the delivery schedules from the customer and plan delivery routes accordingly Ensure delivery of goods on time as per defined SLA s with the warehouse and consignee Supervise and coordinate the receipt unloading and ensure adherence to standard operating procedures Prepare monthly and annual budget for all assigned account Coordinates business review with the customers and superiors Develop strong relationship with customers executes a rollout plan for all new large and local major accounts Manage contract renewal and updates Support sales team for Business Development during the presentation and closing process for new accounts Manage overall customer relationship dealing with customer s top management Logistics dispatch sales finance promotors Coordinate interaction with regional and local offices of customer Facilitates information flow between major accounts and the Company Establish and conduct monthly quarterly review for each assigned strategic account Responsible for strategic plans for key clients including analyzing profit loss and evaluating competition of major client s accounts Monitor customer service issues ensuring client questions problems are quickly and completely resolved Utilize all available resources to satisfy customers and delegate when necessary appropriate support personnel Maintain a thorough uptodate record of major client and prospect database FUNCTIONAL AREA Key accounts manager Key accounts manager jobs in Mumbai Key accounts manager jobs in Navi Mumbai Key accounts manager jobs in Inida key account executive Key account executive jobs in Mumbai Key account executive jobs in Navi mumbai Key account executive jobs in India Key accounts executive jobs in Maharashtra Logistics placement agencies in Mumbai Logistics Recruitment agencies in Mumbai Logistics placement agencies in Maharashtra Logistics Recruitment agencies in Maharashtra Logistics placement agencies in India Logistics Recruitment agencies in India placement consultancy in Mumbai best placement consultancy in Mumbai top placement consultancy in Mumbai placement consultancy in India best placement consultancy in India top placement consultancy in India Apply Now
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