Food and Beverage Outlet Assistant Manager

Job description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description

What will you do:
Include but not limited to:
Work across all Food & Beverage outlets including our restaurant, bar and conference & events
Ensure that the Food & Beverage team deliver excellent & professional guest service at all times
Work with all departments to ensure that service times are adhered to
Implement and maintain standards relating to food hygiene, brand standards, stock control and OHS
Manage Food & Beverage employees including rostering, training and performance management
Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service.
Handle guests’ complaints and comments tactfully and efficiently.
Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests.
Perform proper handover and communication to the next shift.
Carry out Duty Manager shifts.
Contribute to the realisation of financial targets of the department.
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