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Floor Supervisor - Soluna
Jobs
#710379
Full Time
Job Description
Join a world-class, growing hospitality group with an exceptional team
Be part of one of North Sydney's largest and most dynamic dining venues
Fantastic close knit team with great culture
Full Job Description
Soluna is a large, bustling Italian-Mediterranean restaurant in the heart of North Sydney. Inspired by the coastal regions of Italy and the Mediterranean, Soluna offers vibrant flavours, seasonal produce, generous hospitality, and a lively atmosphere from lunch through to late evening dining. With a strong local following and a fast-paced service environment.
The Role
The Floor Supervisor supports the Venue Management team in the day-to-day running of the venue. You will play a key role in maintaining service standards, delivering an excellent guest experience, and ensuring venue procedures are followed. You will facilitate smooth floor operations, ensuring staff are well supported, service runs efficiently, and the venue maintains high standards of presentation, cleanliness, and professionalism. The Floor Supervisor also plays an important role in developing junior team members and creating a positive, high-performance team culture.
Responsibilities
Lead day-to-day floor operations, including opening and closing procedures
Maintain high service standards and deliver an exceptional guest experience
Support, coordinate, and develop staff to ensure efficient service and strong team performance
Ensure the venue is prepared for service through stock control, organisation, and cleanliness
Manage tills, resolve discrepancies, and complete end-of-night reporting
Ensure compliance with RSA, licensing, and health, safety, and operational procedures
Key Behaviours & Attributes
Excellent verbal communication, delegation, and time management skills
Ability to remain calm and organised in a fast-paced, high-intensity environment
Strong leadership skills and the ability to lead by example
Strong knowledge of wine, food, and spirits
Ability to build rapport with guests and team members
Positive attitude toward hospitality and change
Strong awareness of trends in food and beverage offerings
Experience and Qualifications
Minimum 2 years' hospitality supervisory experience in a high-volume venue
Proven leadership skills with experience training, mentoring, and motivating teams
Strong knowledge of Italian and Mediterranean cuisine and service style
Sound understanding of wine, particularly Italian varietals and Mediterranean regions
Experience with cost control, rostering, and operational reporting
Be part of one of North Sydney's largest and most dynamic dining venues
Fantastic close knit team with great culture
Full Job Description
Soluna is a large, bustling Italian-Mediterranean restaurant in the heart of North Sydney. Inspired by the coastal regions of Italy and the Mediterranean, Soluna offers vibrant flavours, seasonal produce, generous hospitality, and a lively atmosphere from lunch through to late evening dining. With a strong local following and a fast-paced service environment.
The Role
The Floor Supervisor supports the Venue Management team in the day-to-day running of the venue. You will play a key role in maintaining service standards, delivering an excellent guest experience, and ensuring venue procedures are followed. You will facilitate smooth floor operations, ensuring staff are well supported, service runs efficiently, and the venue maintains high standards of presentation, cleanliness, and professionalism. The Floor Supervisor also plays an important role in developing junior team members and creating a positive, high-performance team culture.
Responsibilities
Lead day-to-day floor operations, including opening and closing procedures
Maintain high service standards and deliver an exceptional guest experience
Support, coordinate, and develop staff to ensure efficient service and strong team performance
Ensure the venue is prepared for service through stock control, organisation, and cleanliness
Manage tills, resolve discrepancies, and complete end-of-night reporting
Ensure compliance with RSA, licensing, and health, safety, and operational procedures
Key Behaviours & Attributes
Excellent verbal communication, delegation, and time management skills
Ability to remain calm and organised in a fast-paced, high-intensity environment
Strong leadership skills and the ability to lead by example
Strong knowledge of wine, food, and spirits
Ability to build rapport with guests and team members
Positive attitude toward hospitality and change
Strong awareness of trends in food and beverage offerings
Experience and Qualifications
Minimum 2 years' hospitality supervisory experience in a high-volume venue
Proven leadership skills with experience training, mentoring, and motivating teams
Strong knowledge of Italian and Mediterranean cuisine and service style
Sound understanding of wine, particularly Italian varietals and Mediterranean regions
Experience with cost control, rostering, and operational reporting
