Flight Ticket Booking – Back-Office Support (Non-Voice)

We are looking for detail-oriented back-office professionals to support our Australian travel clients with flight ticket bookings, invoice checks, and booking management — entirely via chat. This is a non-voice project ideal for candidates with strong written communication and travel industry knowledge.

SKILLS REQUIRED
• Attention to detail, quick learner skills, and a high sense of responsibility
• Excellent writing and communication skills, strong interpersonal skills
• Ability to perform well under pressure
• Fast typing skills
• Strong English level (both written and spoken)
• Well-functioning equipment (laptop/ computer, headset, good internet connection).
• Fixed salary per user after 3 months of internship completion — stable and predictable income
• 3-year project — long-term, secure opportunity
• Standard 9-to-5 shift with fixed Saturday & Sunday off
• 100% non-voice — no calls, chat-based work only
• Direct Australian client exposure — professional international environment
• Structured back-office workflow with clear daily tasks
• Training on tools, processes, and airline booking systems provided
• Seats to be confirmed — early application recommended

Selected intern's day-to-day responsibilities include:
• Handle flight booking requests from Australian clients via chat
• Search, book, and confirm flight tickets using backend systems
• Verify and validate invoices for accuracy before sharing with clients
• Track ticket status and provide timely updates to clients
• Process amendments, cancellations, and refund requests
• Maintain accurate records of all booking transactions
• Coordinate with internal teams for escalations and special requests
• Ensure compliance with airline policies and fare rules
• Deliver prompt and professional responses to all client chat

Pay: Up to ₹10,000.00 per month

Benefits:
• Food provided
• Internet reimbursement
• Work from home

Work Location: Remote