Flexible Hours Telecaller Telemarketing Job - WFH Coimbatore
Job Description
Key Responsibilities
• Conduct outbound calls to prospective customers in a professional and courteous manner.
• Provide clear and accurate information about Amazon’s products and services.
• Generate leads, follow up with potential clients, and nurture customer relationships.
• Achieve daily, weekly, and monthly telemarketing targets and KPIs.
• Maintain accurate records of customer interactions, feedback, and follow-ups.
• Collaborate with team members and management to refine sales techniques and improve outcomes.
• Handle customer queries, objections, and complaints professionally.
Required Skills and Qualifications
• Excellent verbal communication skills in English; proficiency in local languages is an added advantage.
• Strong persuasion and negotiation abilities.
• Basic computer literacy, including familiarity with MS Office and CRM tools.
• Ability to work independently with minimal supervision.
• Professional attitude, patience, and a customer-centric approach.
Experience
• Prior experience in telecalling, telemarketing, sales, or customer service is preferred but not mandatory.
• Freshers with excellent communication skills and a willingness to learn are encouraged to apply.
Working Hours
• Flexible work-from-home schedule, designed to accommodate your personal and professional commitments.
• Morning, afternoon, and evening shifts available depending on availability and business needs.
Knowledge, Skills, and Abilities
• Strong interpersonal and relationship-building skills.
• Ability to handle rejection positively and maintain motivation.
• Time management and organizational skills to manage multiple leads simultaneously.
• Quick learner with the ability to understand product offerings and company policies.
Benefits
• Competitive pay with performance-based incentives.
• Flexible working hours with the convenience of working from home.
• Opportunities for skill development and career advancement within Amazon.
• Supportive and collaborative team environment.
• Recognition programs for outstanding performance.
Why Join Amazon
• Be part of a globally renowned company with a culture of innovation and customer obsession.
• Work in a flexible environment that promotes work-life balance.
• Gain exposure to cutting-edge technology and professional growth opportunities.
• Join a diverse and inclusive workforce where your contributions are valued.
How to Apply
Interested candidates can apply online through Amazon’s official careers portal or submit their updated resume with a brief cover letter highlighting relevant skills and experience. Selected candidates will be contacted for an initial virtual interview.
