Field Sourcing Specialist

Sourcing Specialist On-Demand Services-Kolkata Summary We are seeking experienced Sourcing Specialistto manage our On-Demand Services Chefs Maids and Drivers This role is ideal for candidates with a background in operations service management or manpower handling As a Category Executive you will be responsible for sourcing and onboarding service partners ensuring service quality and delivering exceptional customer experiences Responsibilities Source and onboard high-quality Service Partners SPs Conduct training sessions to maintain and improve service quality Coordinate with customers to confirm service delivery and satisfaction Manage customer escalations with prompt resolution Conduct field visits to monitor and improve SP performance Requirements Requirements Experience 6 months - 1 year in operations service management or manpower handling Communication and People Management Skills Strong ability to interact with customers and service partners Willingness to Travel Ability to conduct field visits to monitor and improve SP performance Customer Service Skills Ability to handle customer interactions with professionalism and resolve issues promptly Best Suited Profiles Operations Executives Operations Associates Customer Service Executives with field exposure Field Supervisors Field Coordinators Vendor Partner Onboarding Executives Manpower Blue-Collar Recruiters Target Organizations Preferred Background Candidates with prior experience in UrbanClap Urban Company Vijay Home Services Housejoy QuikrEasy Bro4u Justdial Services Sulekha Home Services Helper4U Joboy Handy Services India Facility Management Companies JLL CBRE SIS BVG Quess TeamLease etc Local housekeeping chef maid or driver service providers Package and Benefits Salary Range 2 5 LPA - 3 LPA Max Opportunity to grow in a fast-scaling service platform Incentives and career progression for high performers