Field Service Technician

Check with seller
Mechanic Jobs
1 month
United States
Massachusetts
0 views
ID: 763903
Published 1 month ago by Heidelberg
Check with seller
In Mechanic Jobs category
Uxbridge, Massachusetts, United States
Get directions →
0 item views
Job description
Are you looking for a challenge? That's what we offer!

Field Service Technician

Position Description

Based from home and working throughout the ROI and the UK, reporting to the Field Service Supervisor(s), Area Field Service Manager(s) and /or indirectly the National Service Manager, the Press Electrical Engineer (Mechatronic) is responsible for providing on site and remote support for the range of Heidelberg products on which they have been trained. They will exercise flexibility with working hours and overnight stays as required.

Supporting Helpdesk /remote support duties when required.

Skills

The Press Electrical (Mechatronic) Engineer will have a recognised engineering qualification (such as BTEC or City Guilds) with a wide range of electrical, mechanical and computer-based engineering skills.

Experience of working on commercial equipment within a production environment alone and as part of a team is required.

Consistently displaying a positive attitude towards customer service is a necessity, as is the ability to work within a close team, whilst displaying the necessary individual initiative required to achieve and maintain service targets and KPI's. Good communication, IT and customer liaison skills are essential to this role.

Responsibilities
• Responsible for Installing, investigating and repairing machine faults of both Electrical and a Mechanical nature assigned by the CSC (Customer Support Centre) or respective Supervisor(s) covering our range of products.
• Plan and prepare the correct parts/equipment and resource needed for repairs assigned to you in a timely manner.
• Ensure clear communication of escalations/ problems / concerns or delays to the CSC / Supervisor / Customer and follow up with a report if required.
• To assist customers and internal staff with the identification of spare parts.
• Customer facing - clear communication to customer both verbal and written - take ownership of faults / calls assigned to you
• To assist and support colleagues/other SSU's when needed.
• Demonstrate flexibility with start and finish times and cross skilling
• Provide Helpdesk / Telephone / Remote support when required.
• Observe Health and Safety Working time regulations. To follow and Adhere to the Company handbook and company policy and procedures.
• Other such responsibilities may, from time to time, be allocated by the Company.

Why work for HEIDELBERG?

HEIDELBERG is a company with a lively history - for over 170 years, we have combined innovation and tradition. We believe that we can shape our future. If we pull together, we will collectively turn our vision of the future into reality.

We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesn't just talk about change but also actively implements initiatives and wants to work as part of a team, then join us in actively creating a sustainably successful future.

We value people who take matters into their own hands and accompany others along the journey.

With us, you can leverage your skills and further develop and utilize your potential through personal development programs. Your compensation at HEIDELBERG will be attractive, your working environment modern, and your social benefits excellent.

Good to know

Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case. Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Job description
Are you looking for a challenge? That's what we offer!

Field Service Technician

Position Description

Based from home and working throughout the ROI and the UK, reporting to the Field Service Supervisor(s), Area Field Service Manager(s) and /or indirectly the National Service Manager, the Press Electrical Engineer (Mechatronic) is responsible for providing on site and remote support for the range of Heidelberg products on which they have been trained. They will exercise flexibility with working hours and overnight stays as required.

Supporting Helpdesk /remote support duties when required.

Skills

The Press Electrical (Mechatronic) Engineer will have a recognised engineering qualification (such as BTEC or City Guilds) with a wide range of electrical, mechanical and computer-based engineering skills.

Experience of working on commercial equipment within a production environment alone and as part of a team is required.

Consistently displaying a positive attitude towards customer service is a necessity, as is the ability to work within a close team, whilst displaying the necessary individual initiative required to achieve and maintain service targets and KPI's. Good communication, IT and customer liaison skills are essential to this role.

Responsibilities
• Responsible for Installing, investigating and repairing machine faults of both Electrical and a Mechanical nature assigned by the CSC (Customer Support Centre) or respective Supervisor(s) covering our range of products.
• Plan and prepare the correct parts/equipment and resource needed for repairs assigned to you in a timely manner.
• Ensure clear communication of escalations/ problems / concerns or delays to the CSC / Supervisor / Customer and follow up with a report if required.
• To assist customers and internal staff with the identification of spare parts.
• Customer facing - clear communication to customer both verbal and written - take ownership of faults / calls assigned to you
• To assist and support colleagues/other SSU's when needed.
• Demonstrate flexibility with start and finish times and cross skilling
• Provide Helpdesk / Telephone / Remote support when required.
• Observe Health and Safety Working time regulations. To follow and Adhere to the Company handbook and company policy and procedures.
• Other such responsibilities may, from time to time, be allocated by the Company.

Why work for HEIDELBERG?

HEIDELBERG is a company with a lively history - for over 170 years, we have combined innovation and tradition. We believe that we can shape our future. If we pull together, we will collectively turn our vision of the future into reality.

We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesn't just talk about change but also actively implements initiatives and wants to work as part of a team, then join us in actively creating a sustainably successful future.

We value people who take matters into their own hands and accompany others along the journey.

With us, you can leverage your skills and further develop and utilize your potential through personal development programs. Your compensation at HEIDELBERG will be attractive, your working environment modern, and your social benefits excellent.

Good to know

Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.
Heidelberg
Heidelberg
1803 active listings

Recently viewed

Powerup Consultancy Hiring For powerup Powerup Consultancy Hiring For powerup 1 month
Urgent hiring for domestic call center in noida
Check with seller
Urgent hiring for domestic call center in noida
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers The successful candidate will be able to accept ownership for effectively solvingcomplaints and inquiries keeping customer satisfaction at the core of every decision and behavior Responsibilities Manage large amounts of inbound...
1 month Domestic BPO Jobs views
Check with seller
CareHealth CareHealth 1 month
Home Care Attendants
Check with seller
Home Care Attendants
Full job description Benefits of Choosing Us Family-Like Environment At CareHealth.in, we don’t treat you like an employee ,we treat you like family. We believe in supporting each other, standing by each other in tough times, and celebrating every success together. Celebrate Your Special Days At CareHealth.in, we believe that every little moment in life dese...
1 month Work from home Jobs views
Check with seller
Alembic Pharmaceuticals Alembic Pharmaceuticals 1 month
Packing Technical Officer / Jr. Executive
Check with seller
Packing Technical Officer / Jr. Executive
Job Requirements • This role is responsible for ensuring the safe and efficient packing of products for shipment. • The Packing Technical Officer/Jr. Executive will be responsible for overseeing the packing process, ensuring that all products are packed correctly and securely, and that all safety regulations are followed. • They will also be responsible for...
1 month Manufacturing Jobs views
Check with seller
Costco AU Costco AU 1 month
Driver Jobs 1 month
Food Court Forklift Driver/Stocker - Part Time
Check with seller
Food Court Forklift Driver/Stocker - Part Time
Location Casula NSW   Full job description Description of position: Prepares Food Court for use. Uses a forklift to drop stock. Stocks and rotates dated products and supplies. Ensures that the Food Court Department has the necessary ingredients to prepare hot foods. Follows proper safety and sanitation procedures and standards. Provides prompt and courteous ...
1 month Driver Jobs views
Check with seller
IndigoJobs IndigoJobs 1 month
Telesales Executive in Gurgaon day shift good
Check with seller
Telesales Executive in Gurgaon day shift good
Job DescriptionHiring for Domestic BPO Voice Processes Excellent verbal communication skills 6 days working Location gurugram work from office jobs Best Salary packages in the Industry Customer service process. Salary up to 30k + unlimited Incentives
1 month Domestic BPO Jobs views
Check with seller
beBeeAccounting beBeeAccounting 1 month
Accountant Jobs 1 month
Supportive Accounting Professional
Check with seller
Supportive Accounting Professional
Job Overview We are seeking a highly skilled Accounting Assistant to join our team. As an Articled Assistant, you will play a vital role in supporting our accountants and auditors with various tasks. Responsibilities: • Assist in audits and financial statement preparation • Conduct tax research and support senior accountants in accounting and taxation assign...
1 month Accountant Jobs views
Check with seller
Confidential Confidential 1 month
Sales Recruiter for BPO/Telecalling Profiles
Check with seller
Sales Recruiter for BPO/Telecalling Profiles
Job Title: Sales Recruiter for BPO/Telecalling Profiles We are seeking a highly motivated and experienced Sales Recruiter to join our team in Kolkata. The ideal candidate should have extensive experience in bulk hiring for BPO telecallers, telesales, telemarketing, inbound, outbound, and customer support roles. About the Role:
1 month Domestic BPO Jobs views
Check with seller
BDart Technologies Private Limited BDart Technologies Private Limited 1 month
BPO Jobs 1 month
Customer Support Executive | BPO | Hindi | Freshers
Check with seller
Customer Support Executive | BPO | Hindi | Freshers
(Titan Process) - Customer Support Executive Open position - 20 General Shift Timing (10 AM to 7 PM) 6 days working Salary - Fresher - 20 CTC (17 Take Home) Experience - 23 CTC (21 Take Home) Language skills - English + Hindi (Good English Skill + Hindi Fluent) Interview Rounds: 2 Rounds (Operations/HR Discussion)
1 month BPO Jobs views
Check with seller
Neb Students .co Neb Students .co 1 month
Waiter / Waitress in Canada with Visa Sponsorship
Check with seller
Waiter / Waitress in Canada with Visa Sponsorship
Job description Job Details Company Name: Inn at Bay Fortune Address: 758 Route 310, Souris, PE C0A 2B0, Canada Positions: Waiter / Waitress in Canada with Visa Sponsorship Salary: CAD15.00-CAD20.00 Hourly Company Size: 100-200 Staff Category: Hospitality // Food Beverage Founded: 1913 Country: Canada Job Description The Inn at Bay Fortune, located in Canada...
1 month Waiter / Steward Jobs views
Check with seller
Unknown Unknown 1 month
Teacher Jobs 1 month
Motor Vehicle Teacher (Part-Time)
Check with seller
Motor Vehicle Teacher (Part-Time)
Our ethos is to offer a fresh start to all pupils where they can achieve their full potential in life. As an expanding College based in Kirklees, we are proud of our reputation we’ve built as a quality alternative provision for young people ages 13-18 with SEMH. We have a strong community atmosphere amongst all staff members and a school where pupils and tea...
1 month Teacher Jobs views
Check with seller
Premier Inn Premier Inn 1 month
Hotel Jobs 1 month
Front of House
Check with seller
Front of House
Front of House – Manchester Prestwich Premier Inn Come and be a Front of House Team Member at Premier Inn in Manchester. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeep...
1 month Hotel Jobs views
Check with seller
Confidential Confidential 1 month
Teacher Jobs 1 month
Center Manager and Computer Teacher
Check with seller
Center Manager and Computer Teacher
Job Opportunity: Computer Teachers (150 Vacancies) - Eduka Vocational Training Centers – Across Uttar Pradesh Organization: Eduka Vocational Training Center Location: All 75 districts of Uttar Pradesh Job Type: Full-Time | On-Site No. of Vacancies: 150 (2 Teachers per District) Experience Level: 0–3 Years (Freshers can apply) Salary: ₹15,000 – ₹25,000 per mo...
1 month Teacher Jobs views
Check with seller
Ahad Global Ahad Global 1 month
Mechanic Jobs 1 month
AC TECHNICIAN - OMAN
Check with seller
AC TECHNICIAN - OMAN
Apna Bike Mechanic (2 - 31yrs) Apna • Uttar Pradesh • via Indeed 14 hours ago ₹10K–₹26K a month Full–time No Degree Mentioned Apply on Indeed Job description Job Id : 20T70-2330198876650J | Salary: (₹) 10000 - 26000 (Monthly) | Number of Openings: 1 | Posted on: 15/07/2025 | Last date to apply: 30/07/2025 Company Name: Apna (On behalf of SBD Garage) Job Titl...
1 month Mechanic Jobs views
Check with seller
RSM UK RSM UK 1 month
Accountant Jobs 1 month
Innovation Reliefs (Software) Associate Director
Check with seller
Innovation Reliefs (Software) Associate Director
Full job description As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating ...
1 month Accountant Jobs views
Check with seller
ALSTOM ALSTOM 1 month
Bank Jobs 1 month
Finance Project Manager
Check with seller
Finance Project Manager
Are you passionate about driving successful projects and ensuring their seamless execution? We are seeking a dynamic and detail-oriented Finance Project Manager to join our team! As a Finance Project Manager, you will be the main partner for the Financial Strategy success of the project, contributing to negotiation processes to secure project success. You wi...
1 month Bank Jobs views
Check with seller
callcenterjob.co.in callcenterjob.co.in 1 month
9587065945 Idea Hindi call center | Voice | BPO
Check with seller
9587065945 Idea Hindi call center | Voice | BPO
आवेदन करें: Post Free Job Website | Search Job For Free 9587065945 Idea Hindi call center | Voice | BPO ... callcenterjob.co.in जयपुर, राजस्थान आवेदन करें: Post Free Job Website | Search Job For Free 2 दिन पहले फ़ुल-टाइम 9587065945 Idea Hindi call center | Voice | BPO | Call Center | CCE| fresher Hiring in both process, domestic as well as in international. •...
1 month Hindi Call Center Jobs views
Check with seller
Organo Mart Organo Mart 1 month
Senior Solar Sales Manager
Check with seller
Senior Solar Sales Manager
Experience- 4 to 6 years Salary - 5 to 15 LPA Role Description This is a full-time on-site role for a Senior Solar Sales Manager located in Jaipur. The Senior Solar Sales Manager will be responsible for leading the solar sales team, developing sales strategies, managing client relationships, and achieving sales targets. Qualifications • Solar Sales experienc...
1 month Counter Sales Jobs views
Check with seller
The Warehouse Group The Warehouse Group 1 month
Driver Jobs 1 month
Delivery Driver
Check with seller
Delivery Driver
Company Description Kia ora, Tālofa lava, Mālō e lelei. Do you want a rewarding role that gives you the freedom to really own it? This could be the job for you. Do an ability to learn quickly, take initiative and most importantly, have a great attitude? Then this could be the role for you where you can really think customer in everything you do! Delivering t...
1 month Driver Jobs views
Check with seller
Aimsio Aimsio 1 month
Account Executive
Check with seller
Account Executive
Aimsio Account Executive | Job Description: Since its inception in 2013, Aimsio has revolutionized the way heavy industrial companies enhance revenue from field operations, streamlining communication between remote sites and corporate headquarters. As a dynamic B2B SaaS firm with about 40 innovative team members, we are on the brink of transforming an indust...
1 month Digital Marketing Expert Jobs views
Check with seller
Ferrero Pune, Maharashtra Ferrero Pune, Maharashtra 1 month
Asia IT Delivery Center Manager
Check with seller
Asia IT Delivery Center Manager
Job Location: ​Pune​ Pune Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with produ...
1 month Customer Care views
Check with seller
Confidential Confidential 1 month
(BH++7) BPO / Non-IT Recruiter
Check with seller
(BH++7) BPO / Non-IT Recruiter
T Talent Toppers (BH++7) BPO / Non-IT Recruiter Talent Toppers • Kanpur, Uttar Pradesh • via Jobrapido.com 20 hours ago Full–time No Degree Mentioned Apply on Jobrapido.com Apply on Recruit.net Job description Desired Candidate Ideal incumbent will have at least 3 years to 5 years of multi facet hiring experience on lateral / permanent positions with Tier 1/...
1 month Domestic BPO Jobs views
Check with seller
Linchpin Technologies Linchpin Technologies 1 month
BPO/Inbound/Outbound/Telecalling/CRT professional
Check with seller
BPO/Inbound/Outbound/Telecalling/CRT professional
Managing client relationships Delivering proposals Collaborate within the team to identify Collect prompt and accurate customer feedback work directly with customers provide assistance Required Candidate profile Good communication skills in English. Graduates/freshers can apply. Comfortable in rotational shifts. Immediate joiner walk-in interviews. Should ha...
1 month Domestic BPO Jobs views
Check with seller
Hypex infotech Hypex infotech 1 month
Digital marketing team leader
Check with seller
Digital marketing team leader
Hypex Infotech is hashtag#Hiring Digital Marketing Team Leaders... Number of Opening: 2 Daily Task: To manage a Team of 5-7 Peoples Payout: -13000-15000/- Location: Work from office (Aliganj hashtag#Lucknow) If Interested Kindly Send your Resume in DM.....
1 month Digital Marketing Expert Jobs views
Check with seller
Asset Essentials Asset Essentials 1 month
Accountant Jobs 1 month
Accountant
Check with seller
Accountant
Full job description Job Title: Accountant (with HR Support Responsibilities) Location: On-Site Job Type: Full-Time Company: Asset Essentials Industry: Telecommunications Consulting, Real Estate Website: http://assetessentials.com/ About Asset Essentials Asset Essentials is the nation's leading multifamily telecommunications consulting firm, representing ove...
1 month Accountant Jobs views
Check with seller
Are you a professional Recruiter? Create an account