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Field Service Representative
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#4024
Remote / WFH
Electro Optic Systems Pty Ltd
Job Description
Posted: 01/05/2026
Closing Date: 30/05/2026
Job Type: Permanent - Full Time
Location: Hume
Job Category: Manufacturing & Industrial
At EOS, we are seeking a dedicated Field Service Representative to join our team in Hume, within the Programs Australia department. The Field Service Representative (FSR) acts as the in-field technical Subject Matter Expert (SME) for EOS systems and this role will be responsible for installation, commissioning, set-to-work, maintenance, fault finding, and repairs in operational environments.
Job Description
To provide technical expertise and hands-on support for EOS systems in the field, ensuring operational readiness and playing a supporting role in end-user training, product trials, demonstrations, and development initiatives.
Support Training & Demonstrations
Support EOS Trainers in the set-up and delivery of operator and maintainer training for EOS products.
Assist in live demonstrations for customers, partners, and stakeholders.
Trials & Development Activities
Participate in the planning, coordination, and execution of trials and development activities at EOS facilities, firing ranges, and customer sites.
Participate in system trials, evaluations, and integration testing.
Provide feedback to engineering teams for product improvement.
Identify risks and propose treatments.
Installation & Commissioning
Deploy and configure EOS systems (e.g., remote weapon stations, optical tracking systems) at customer or trial sites.
Oversee work in accordance with company policies and safety standards. Maintenance & Technical Support
Perform scheduled and unscheduled maintenance, diagnostics, and repairs on EOS equipment.
Provide troubleshooting assistance and technical advice to customers and internal teams.
Documentation & Reporting
Maintain accurate service records, prepare technical reports, and provide feedback for product improvement.
Apply SME knowledge when reviewing technical publications to ensure accuracy and completeness of project artefacts.
Desired Skills and Experience
Qualifications & Experience •
Trade or technical qualification in electronics, mechatronics, or related field.
Experience in field service roles within defence, aerospace, or technology industries.
Strong diagnostic and problem-solving skills.
Ability to travel and work in remote or challenging environments.
To apply, click on the Apply button and send through your profile for this role.
Show more
Apply on company
Closing Date: 30/05/2026
Job Type: Permanent - Full Time
Location: Hume
Job Category: Manufacturing & Industrial
At EOS, we are seeking a dedicated Field Service Representative to join our team in Hume, within the Programs Australia department. The Field Service Representative (FSR) acts as the in-field technical Subject Matter Expert (SME) for EOS systems and this role will be responsible for installation, commissioning, set-to-work, maintenance, fault finding, and repairs in operational environments.
Job Description
To provide technical expertise and hands-on support for EOS systems in the field, ensuring operational readiness and playing a supporting role in end-user training, product trials, demonstrations, and development initiatives.
Support Training & Demonstrations
Support EOS Trainers in the set-up and delivery of operator and maintainer training for EOS products.
Assist in live demonstrations for customers, partners, and stakeholders.
Trials & Development Activities
Participate in the planning, coordination, and execution of trials and development activities at EOS facilities, firing ranges, and customer sites.
Participate in system trials, evaluations, and integration testing.
Provide feedback to engineering teams for product improvement.
Identify risks and propose treatments.
Installation & Commissioning
Deploy and configure EOS systems (e.g., remote weapon stations, optical tracking systems) at customer or trial sites.
Oversee work in accordance with company policies and safety standards. Maintenance & Technical Support
Perform scheduled and unscheduled maintenance, diagnostics, and repairs on EOS equipment.
Provide troubleshooting assistance and technical advice to customers and internal teams.
Documentation & Reporting
Maintain accurate service records, prepare technical reports, and provide feedback for product improvement.
Apply SME knowledge when reviewing technical publications to ensure accuracy and completeness of project artefacts.
Desired Skills and Experience
Qualifications & Experience •
Trade or technical qualification in electronics, mechatronics, or related field.
Experience in field service roles within defence, aerospace, or technology industries.
Strong diagnostic and problem-solving skills.
Ability to travel and work in remote or challenging environments.
To apply, click on the Apply button and send through your profile for this role.
Show more
Apply on company
