Verified Job
Back Office / Data Entry
FCM - VIP Travel Consultant
Back Office / Data Entry
#44132
Remote / WFH
FCM
Job Description
Job no: 531068
Brand: FCM
Work type: Full time, Hybrid
Location: New South Wales
Categories: Sales and Customer Service
Calling All Experienced Corporate Travel Consultants!
We're looking for a talented and driven VIP Travel Consultant to join our FCM team, delivering seamless, high-touch travel management for a select portfolio of high-profile corporate clients. At FCM, we work hard and have a great time doing it - our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance of flexibility and being part of something special in the office.
This is a role for someone who takes genuine pride in precision, thrives under pressure, and understands that for VIP travellers, the details are everything.
What You'll Be Doing:
Managing end-to-end business travel arrangements for VIP corporate clients, including international air, hotel, car hire and ground transportation via Sabre GDS
Applying strong fares knowledge to handle complex itineraries, ticket exchanges and Phase IVs with accuracy and efficiency
Building and maintaining trusted relationships with key stakeholders across large market organisations
Adhering to company procedures, account guidelines and service standards across ticketing and GDS productivity
Delivering on all travel requests within designated SLAs, balancing speed with precision
Collaborating with your team to ensure every VIP client receives a consistently outstanding experience
What You'll Need:
Minimum 2 years' experience in travel consulting or travel management
Strong expertise in complex fares and itineraries
High level GDS proficiency - Sabre experience highly regarded
Self-ticketing capability is a definite advantage
Experience in high-end corporate travel is highly desirable
Exceptional attention to detail and customer service skills
A natural relationship-builder with strong communication and listening skills
A proactive, positive attitude with solid business acumen
What You'll Enjoy:
OTE over $90,000 (comprising $60,000 base + uncapped monthly incentives) + super, with an initial guarantee of $80,000 + super
️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
Development: Individualised Learning & Development pathway options
Access to ' Learning' for ongoing skills development: over 24,500 courses in over 20 languages
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
Brand: FCM
Work type: Full time, Hybrid
Location: New South Wales
Categories: Sales and Customer Service
Calling All Experienced Corporate Travel Consultants!
We're looking for a talented and driven VIP Travel Consultant to join our FCM team, delivering seamless, high-touch travel management for a select portfolio of high-profile corporate clients. At FCM, we work hard and have a great time doing it - our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance of flexibility and being part of something special in the office.
This is a role for someone who takes genuine pride in precision, thrives under pressure, and understands that for VIP travellers, the details are everything.
What You'll Be Doing:
Managing end-to-end business travel arrangements for VIP corporate clients, including international air, hotel, car hire and ground transportation via Sabre GDS
Applying strong fares knowledge to handle complex itineraries, ticket exchanges and Phase IVs with accuracy and efficiency
Building and maintaining trusted relationships with key stakeholders across large market organisations
Adhering to company procedures, account guidelines and service standards across ticketing and GDS productivity
Delivering on all travel requests within designated SLAs, balancing speed with precision
Collaborating with your team to ensure every VIP client receives a consistently outstanding experience
What You'll Need:
Minimum 2 years' experience in travel consulting or travel management
Strong expertise in complex fares and itineraries
High level GDS proficiency - Sabre experience highly regarded
Self-ticketing capability is a definite advantage
Experience in high-end corporate travel is highly desirable
Exceptional attention to detail and customer service skills
A natural relationship-builder with strong communication and listening skills
A proactive, positive attitude with solid business acumen
What You'll Enjoy:
OTE over $90,000 (comprising $60,000 base + uncapped monthly incentives) + super, with an initial guarantee of $80,000 + super
️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
Development: Individualised Learning & Development pathway options
Access to ' Learning' for ongoing skills development: over 24,500 courses in over 20 languages
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
