Fannie Bay Cool Spot - Waiter Supervisor; Restaurant Manager; Cook/Chef; Accounts Clerk; Barista

About Us: Fannie Bay Cool Spot is one of the longest running Café in the NT, located in the wonderful suburb of Fannie Bay. Our team is professional, passionate, and proud. We serves great meals from morning to night. The Coolspot also offers a great selection of catering options available to book, order and pay for online. Our opening hours are from 7:00 am until late, with the full menu available until 10 pm and a limited menu until closing. Waiter Supervisor About this role: In this role, you will be responsible for managing the front-of-house staff and operations to ensure a seamless and exceptional dining experience for guests. You have to lead by example, providing outstanding customer service and assisting in the day-to-day operations of the restaurant. This position is only open to professional, driven, hospitality enthusiasts with at least two years' experience in a fast paced restaurant environment. In house training, upskilling and development is available. Job Responsibilities: Supervising/coordinating/training employees of food and beverage staff for a bar/counter or series of bars/counters Stock control for a bar or series of bars Ensuring customers are served in a professional and timely manner in food beverage. Exercising patron care Balancing cash registers Schedule shifts and allocate tasks to ensure adequate coverage during peak hours. Greet guests, assist with seating, and ensure their needs are met throughout their dining experience. Take customer orders and place these orders in the kitchen. Deliver meals and beverages to tables when they have been prepared. Handle guest inquiries, concerns, and complaints in a professional and courteous manner. Monitor guest satisfaction and take appropriate action to address any issues. Ensure that service standards and protocols are consistently followed by the waitstaff. Coordinate with the kitchen staff to ensure accurate and timely delivery of food and beverages. Oversee the accuracy of orders and ensure they meet guests' specifications. Handle special requests or dietary restrictions and communicate them to the kitchen. Ensure that the dining area is clean, organized, and complies with health and safety regulations. Work closely with the kitchen staff, bar staff, and other departments to ensure smooth operations. Communicate effectively with colleagues to facilitate efficient service. Skill and Experience required: excellent time management, punctuality, and presentation Ability to handle pressure, lead by example and enjoy a joke. Ability to work efficiency with a smile. A strong work ethic. Ability to communicate in a respectful manner, at all times and in all circumstances. Sound knowledge of, and adherence to health, hygiene and work safe practices. High proficiency in the English language. Enthusiasm for food, coffee, wine, and service Long term employment intentions. Excellent attention to detail. Ability to work on a shifting schedule. Job Type: Full-Time Job Location: Northern Territory Restaurant Manager About this role: In this role, you will be responsible for overseeing all aspects of daily operations in the restaurant. This includes managing staff, ensuring excellent customer service, maintaining quality and hygiene standards, and driving profitability. Job Responsibilities: Recruit, train, and supervise restaurant staff, including servers, cooks and support staff. Create and maintain employee schedules, ensuring appropriate coverage during peak hours. Monitor and uphold high standards of customer service, ensuring guests have a positive dining experience. Handle guest inquiries, complaints, and feedback in a professional and effective manner. Ensure smooth day-to-day operations, including opening and closing procedures, cash handling, and inventory management. Implement and enforce standard operating procedures to maintain consistency and quality. Collaborate with culinary team to develop, update, and price menus based on market trends and customer preferences. Monitor food costs and adjust menu offerings to maintain profitability. Ensure compliance with all health, safety, and sanitation regulations and standards. Conduct regular inspections to maintain a safe and clean dining environment. Provide ongoing training and development opportunities for staff to enhance their skills and performance. Foster a positive and collaborative work environment to promote teamwork and employee satisfaction. Skill and Experience required: Proven experience as a Restaurant Manager or in a similar leadership role. Strong leadership and organizational skills. Excellent communication and interpersonal abilities. Understanding of local and state regulations related to the restaurant industry. Job Type: Full-Time Job Location: Northern Territory ………………………………………………………………………………………………………………. Cook/Chef (Sous Chef) Role and Responsibilities: Prepare and cook a diverse range of meals, maintaining the highest standards of quality and presentation. Collaborate with the kitchen team to ensure a smooth and efficient workflow. Follow established recipes and innovate to create new, enticing dishes. Monitor and manage inventory levels, ensuring freshness and minimizing waste. Uphold strict hygiene and sanitation standards, complying with all health regulations. Contribute to menu planning and development, bringing creativity to our culinary offerings. Requirements: Proven experience as a Cook/Chef in a similar establishment. Culinary certification or relevant qualifications. Ability to work in a fast-paced environment while maintaining attention to detail. Strong knowledge of food safety and sanitation practices. Creativity and a passion for creating exceptional dishes. Team player with excellent communication skills. Job Type: Full-Time Job Location: Northern Territory ………………………………………………………………………………………………………………. Accounts Clerk Role and Responsibilities: Maintain accurate financial records, including accounts payable and receivable. Reconcile invoices and ensure timely processing of payments. Prepare and submit financial reports as required. Assist in budgeting and forecasting activities. Collaborate with the finance team to ensure compliance with all financial regulations. Handle general administrative tasks related to accounting. Requirements: Proven experience as an Accounts Clerk or in a similar role. Proficiency in accounting software and MS Office Suite. Strong organizational and multitasking abilities. Attention to detail and accuracy in financial record-keeping. Knowledge of financial regulations and compliance. Excellent communication and problem-solving skills. Job Type: Full-Time Job Location: Northern Territory Barista Job Description: Taking reservations and greeting guests Preparing and mixing a range of such as various coffee types Control counter/bar inventory Taking orders Preparing garnishes Cleaning coffee counter areas Cleaning and care of glasses, cups and equipment Practising proper workplace health and safety procedures Other incidental and peripheral duties as requested by the employer Receipt and dispensing of all monies Reconciliation of transactions Customer Service Respond to customer requests in a professional and timely manner Offer assistance to customers Promote the employer’s services and facilities to customers when appropriate Make customers feel welcome Assist in maintaining customer service standards set by the employer Ensure your work area complies with the highest standards of cleanliness Ensure that customers are served in a professional and diligent manner Work closely with hotel management and related staff Communicate effectively with customers and fellow staff Obey directions from your employer Work cooperatively Show respect and understanding of others Job Type: Full-Time Job Location: Northern Territory Read more