export customer service

Export Pre-advise/ Pre-alert Handling.

· Arrival Confirmation/Export Bill of Lading.

· Generating Invoices.

· Demurrage/Storage Management.

· Arrangement of Deliveries and Pick ups.

· Transfer of Files to Brokerage.

· Responsible for Customer Service internally, Bookings, Documentation, and Execution of Routing for Assigned Shipments.

· Responsible for Informing Management of Progress and Requirements of the Department.

· Responsible for Reviewing all Documents.

· Assists the day-to-day Operations for Imports and Exports to ensure that Customer Requirements are met.

· Responsible for Communicating Information and Instructions to/from Vendors Domestic and International.

· Ensure that File contains all necessary Document Copies in Proper Sequence.

· Trace Shipment through Transit Points up to Final Destination and Advice Customer Service as needed.

Job Type: Full-time

Pay: Up to ₹300,000.00 per year

Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

freight forwarding: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
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