Verified Job
Customer Support / TeleCaller
Executive Manager (People, Culture and Change)
Customer Support / TeleCaller
#701160
Remote / WFH
Job Description
APPLY NOW: Executive Manager (People, Culture and Change)
We are currently seeking an Executive Manager People, Culture and Change who shares our commitment to inclusion, independence, and innovation in disability services.
Enhanced Lifestyles, a leading not-for-profit disability services provider, and is seeking an experienced and strategic People, Culture and Change Executive, to lead our organisation-wide people portfolio and support the delivery of high-quality, customer-led disability services.
Our mission is to improve the lives of people living with disabilities through person-centered, individualised, respectful support services. As a member-governed organisation, we are led by customers, for customers. Rooted in the lived experiences of individuals with disabilities, ensuring that the needs of those we support are always at the forefront of our work. For over 30 years, we’ve delivered individualised support services that empower people to live life on their own terms.
About the Role
This executive role reports directly to the Chief Executive Officer and is a key member of the Executive Leadership Team. The position is responsible for leading the People, Culture, Change and WHS portfolio, providing strategic advice, and ensuring the organisation has the workforce capability, systems, and culture required to deliver on its strategic priorities.
The role has organisation-wide responsibility for people strategy, organisational design, industrial and employee relations, workforce capability, and enterprise change. A key focus is strengthening a contemporary, customer-oriented People Services function and embedding a values-led, safe, and high-performing culture.
Key Responsibilities
Lead and deliver the People, Culture and Change strategy aligned to organisational priorities
Provide executive advice to the CEO and Board on workforce, culture, and industrial matters
Oversee organisational design, workforce planning, and major change programs
Lead industrial and employee relations, including complex case management and enterprise matters
Ensure high-quality People Services, systems, and workforce data integrity
Drive leadership capability, talent development, and learning strategies
Strengthen wellbeing, psychosocial safety, and return to work practices
Ensure compliance with legislation, NDIS requirements, and organisational governance
About You
We are seeking a senior leader with strong experience across people, culture, and organisational change within a complex or regulated environment.
You will demonstrate:
Proven executive leadership in HR, ER and IR
Strong strategic thinking with the ability to translate into practical outcomes
Experience leading organisational change and workforce transformation
Deep knowledge of Australian employment legislation and industrial frameworks
Strong stakeholder engagement skills, including with Boards and regulators
A commitment to values-led leadership and customer-centred service delivery
Why Join Us
This is an opportunity to play a key leadership role in a community-led organisation where your work will directly impact the lives of people living with disability. You will work alongside a committed Executive team and contribute to shaping the future direction of the organisation.
Application Details
To apply, please submit your cover letter and CV. For further information, contact Eloise Eaton (HR Officer) hr@el.org.au. Applicants must meet relevant employment requirements, including eligibility for NDIS Worker Screening Clearance.
We encourage applications from individuals with disabilities and from Aboriginal and Torres Strait Islander peoples.
We are currently seeking an Executive Manager People, Culture and Change who shares our commitment to inclusion, independence, and innovation in disability services.
Enhanced Lifestyles, a leading not-for-profit disability services provider, and is seeking an experienced and strategic People, Culture and Change Executive, to lead our organisation-wide people portfolio and support the delivery of high-quality, customer-led disability services.
Our mission is to improve the lives of people living with disabilities through person-centered, individualised, respectful support services. As a member-governed organisation, we are led by customers, for customers. Rooted in the lived experiences of individuals with disabilities, ensuring that the needs of those we support are always at the forefront of our work. For over 30 years, we’ve delivered individualised support services that empower people to live life on their own terms.
About the Role
This executive role reports directly to the Chief Executive Officer and is a key member of the Executive Leadership Team. The position is responsible for leading the People, Culture, Change and WHS portfolio, providing strategic advice, and ensuring the organisation has the workforce capability, systems, and culture required to deliver on its strategic priorities.
The role has organisation-wide responsibility for people strategy, organisational design, industrial and employee relations, workforce capability, and enterprise change. A key focus is strengthening a contemporary, customer-oriented People Services function and embedding a values-led, safe, and high-performing culture.
Key Responsibilities
Lead and deliver the People, Culture and Change strategy aligned to organisational priorities
Provide executive advice to the CEO and Board on workforce, culture, and industrial matters
Oversee organisational design, workforce planning, and major change programs
Lead industrial and employee relations, including complex case management and enterprise matters
Ensure high-quality People Services, systems, and workforce data integrity
Drive leadership capability, talent development, and learning strategies
Strengthen wellbeing, psychosocial safety, and return to work practices
Ensure compliance with legislation, NDIS requirements, and organisational governance
About You
We are seeking a senior leader with strong experience across people, culture, and organisational change within a complex or regulated environment.
You will demonstrate:
Proven executive leadership in HR, ER and IR
Strong strategic thinking with the ability to translate into practical outcomes
Experience leading organisational change and workforce transformation
Deep knowledge of Australian employment legislation and industrial frameworks
Strong stakeholder engagement skills, including with Boards and regulators
A commitment to values-led leadership and customer-centred service delivery
Why Join Us
This is an opportunity to play a key leadership role in a community-led organisation where your work will directly impact the lives of people living with disability. You will work alongside a committed Executive team and contribute to shaping the future direction of the organisation.
Application Details
To apply, please submit your cover letter and CV. For further information, contact Eloise Eaton (HR Officer) hr@el.org.au. Applicants must meet relevant employment requirements, including eligibility for NDIS Worker Screening Clearance.
We encourage applications from individuals with disabilities and from Aboriginal and Torres Strait Islander peoples.
