Verified Job Customer Support / TeleCaller

Executive Customer Service Tamil

Mumbai, Maharashtra

CategoryCustomer Support / TeleCaller

Job ID#238582

Job TypeRemote / WFH

Job Description

Manage inbound /outbound calls and email in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in acomprehensible way
Meet personal/team qualitative and quantitative targets

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