Executive | Customer Service EH

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Customer Care Executive
1 month
India
Gujarat
Ahmedabad Get directions →
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ID: 405974
Published 1 month ago by Siemens Technology and Services Private Limited Ahmedabad, Gujarat
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Ahmedabad, Gujarat, India
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Pre- requisites : 1. BE/ Diploma in Electrical / Electronics or similar qualification 2.Good Knowledge on Low Voltage drives with commissioning / service exposure of +3 years (for BE) / +5 years (for Diploma) experience in drives. 3. Application knowledge in the industry area of Sugar/Cranes/Petrochemical / Metal / Cement/ Paper etc. 4.Good communication skills service attitude is important. 5. Travelling on short notice and to serve customers 6. Know how on Siemens Drives PLC will be considered as additional benefit Roles Responsibilities : 1. To provide service support to customers at a short notice and ensure customer delight 2. Drive service business portfolio ( service contract , retrofits , spare parts , repairs ) 3. To provide lead generation to sales team for business growth 4. To monitor take actions on open calls , escalated cases ,service business targets 5. Focus on industry segment like Sugar / Cranes / petrochemical /Metal/ Paper Industries apart from discrete... Read more

Published on 2025/09/10. Modified on 2025/09/10.

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Pre- requisites : 1. BE/ Diploma in Electrical / Electronics or similar qualification 2.Good Knowledge on Low Voltage drives with commissioning / service exposure of +3 years (for BE) / +5 years (for Diploma) experience in drives. 3. Application knowledge in the industry area of Sugar/Cranes/Petrochemical / Metal / Cement/ Paper etc. 4.Good communication skills service attitude is important. 5. Travelling on short notice and to serve customers 6. Know how on Siemens Drives PLC will be considered as additional benefit Roles Responsibilities : 1. To provide service support to customers at a short notice and ensure customer delight 2. Drive service business portfolio ( service contract , retrofits , spare parts , repairs ) 3. To provide lead generation to sales team for business growth 4. To monitor take actions on open calls , escalated cases ,service business targets 5. Focus on industry segment like Sugar / Cranes / petrochemical /Metal/ Paper Industries apart from discrete...
Siemens Technology and Services Private Limited Ahmedabad, Gujarat
Siemens Technology and Services Private Limited Ahmedabad, Gujarat
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