Verified Job
Customer Support / TeleCaller
Excellent Opportunity to Work Team Leader
Customer Support / TeleCaller
#240301
Remote / WFH
Job Description
Work closely with the team, motivating and coaching them
- Ensure training and development plans are maintained for all team members
- Manage the fair and consistent application of performance management and disciplinary measures as necessary.
- Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction
Team management experience:-
- Coaching and communication skills
- Minimum of 1 years’ experience within a contact center environment as a Team Manager
- Experience within customer services
- Excellent leadership and communication skills
- Strong coaching and people-development skills through call listening, quality feedback, etc.
- Ability to deal with demanding customers and escalations
- Energetic and motivating individual
- Creative thinking.
Location: Surat
Salary: ₹15,000 to - ₹35,000 /month
Experience :- 1 year to 4 Year as a Team Leader/Supervisor
Working Days- Monday to Saturday
Call – ++1 851153+085
Website - www.votiko.com
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