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Verified Job Customer Support / TeleCaller

Excellent Opportunity to Work Team Leader

New Delhi, Delhi
Customer Support / TeleCaller
#240301
Remote / WFH

Job Description

Work closely with the team, motivating and coaching them

- Ensure training and development plans are maintained for all team members

- Manage the fair and consistent application of performance management and disciplinary measures as necessary.

- Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction

Team management experience:-

- Coaching and communication skills

- Minimum of 1 years’ experience within a contact center environment as a Team Manager

- Experience within customer services

- Excellent leadership and communication skills

- Strong coaching and people-development skills through call listening, quality feedback, etc.

- Ability to deal with demanding customers and escalations

- Energetic and motivating individual

- Creative thinking.

Location: Surat

Salary: ₹15,000 to - ₹35,000 /month

Experience :- 1 year to 4 Year as a Team Leader/Supervisor

Working Days- Monday to Saturday

Call – ++1 851153+085

Website - www.votiko.com
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