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Evergreen program - APS 2 (Affirmative measure -Aboriginal and Torres Strait Islander employment)

Acton, Australian Capital Territory
Customer Support / TeleCaller
#701718
Remote / WFH

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Acton ACT

50 km


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Australian Taxation Office


$66,274 to $73,452 + 15.4% super
Various locations in ACT, NSW, QLD, SA, TAS, VIC & WA
Full time 12 month program with promotion on completion
Where careers take shape.
Applications for the 2026 Evergreen Program open on Thursday 12 March 2026 and close on Thursday * April 2026.
The Evergreen Program is only open to Australians of Aboriginal and/or Torres Strait Islander descent. It is a full time 12 month development program where upon successful completion, you will be advanced to the next classification level (APS 3) with a pay increase.

As part of the program, you'll have the opportunity to work in various areas of the ATO. The program is designed to develop your skills through case work for various market segments, administrative support in business and customer service activities in a call centre environment.

These roles may be located in Adelaide, Box Hill (VIC), Brisbane CBD, Canberra, Dandenong, Gosford, Melbourne CBD, Newcastle, Perth, Townsville or Upper Mount Gravatt.

Further information is available on our website about the Evergreen program

To be eligible for the Evergreen Program, you must provide confirmation of your Aboriginal or Torres Strait Islander heritage.

You must provide us with documentation from an Aboriginal or Torres Strait Islander incorporated organisation. The document must confirm or endorse that you:

are an Aboriginal person or Torres Strait Islander person, or both an Aboriginal and Torres Strait Islander person identifying as an Aboriginal person or a Torres Strait Islander person
are accepted by your community as being an Aboriginal person or a Torres Strait Islander person.

Further information is available on our website about Confirmation of Heritage.

Join an Evergreen Program information session
Join one of our short online information sessions to learn if the Evergreen Program is right for you. There’s no registration needed, just click the link at the session time to join.

In the session, you’ll get practical tips on the recruitment process, insight into what the program is really like, and the chance to hear from former Evergreen participants. Both sessions cover the same content, so choose whichever time works best for you.

Session 1: 19 March 11:00 to 11:30 AEDT

Session 2: 1 April 15:00 to 15:30 AEDT

The affirmative measure for recruiting Aboriginal and Torres Strait Islander Australians applies to this role. The Affirmative Measure – Aboriginal and Torres Strait Islander Employment Provision, legislated under Section 31, allows agencies to identify a role as open only to Aboriginal and/or Torres Strait Islander people and is within the meaning of special measures under subsection 8(1) of the Racial Discrimination Act 1975. See Careers for Aboriginal and Torres Strait Islander peoples for more information.
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