Verified Job
Work from home
EUC Program Manager with Servicenow, Nexthink (day 1 onsite)
Work from home
#670939
Remote / WFH
Job Description
Bachelor’s degree with 10-12 years of experience
Proven experience implementing EUC or Digital Workplace proactive servicing models
Demonstrated success reducing live servicing channel demand through automation and proactive remediation
Strong hands-on experience with Nexthink, specifically FLOW and Remote Actions
Operational experience deploying and driving adoption of ServiceNow
Experience improving compliance outcomes through proactive and automated servicing
Experience delivering transformational change in large, complex organizations
Preferred Qualifications
Consulting background with both strategic and hands-on delivery experience
Experience with Digital Employee Experience (DEX) platforms and endpoint analytics
Strong ability to translate technical and compliance outcomes into measurable business value
Proven experience implementing EUC or Digital Workplace proactive servicing models
Demonstrated success reducing live servicing channel demand through automation and proactive remediation
Strong hands-on experience with Nexthink, specifically FLOW and Remote Actions
Operational experience deploying and driving adoption of ServiceNow
Experience improving compliance outcomes through proactive and automated servicing
Experience delivering transformational change in large, complex organizations
Preferred Qualifications
Consulting background with both strategic and hands-on delivery experience
Experience with Digital Employee Experience (DEX) platforms and endpoint analytics
Strong ability to translate technical and compliance outcomes into measurable business value
