ENT and Allergy Specialists ENT Medical Receptionist
Job Description
Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making
Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Speaking- Talking to others to c
Responsibilities
Welcome and check in patients in a professional and courteous manner
Manage incoming calls for all departments
Schedule patient appointments for all locations over the phone and in person
Ensure accurate and confidential maintenance of patient files
Review patient schedule for each day to prepare for new patients
Manage voicemails, responding to patients in a timely manner
Verify patient insurance coverage and make updates in patient charts as needed
Maintain patient confidentiality and comply with HIPAA regulations
Check patients out after visit with provider
Manage cash drawers and handle payments including co-pays, outstanding balances, and procedure down payments
Maintain the organization and cleanliness of the waiting room and reception area
Complete daily administrative duties in between patients - scanning, rescheduling, referrals, etc
Sign for office deliveries and distribute to appropriate department and or employee
Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
Monitoring- Monitoring/Assessing performance of yourself to make improvements or take corrective action
Reading Comprehension- Understanding written sentences and paragraphs in work-related documents
Job description
Job Title
Welcome and check in patients in a professional and courteous manner.
Manage incoming calls for all departments.
Schedule patient appointments for all locations over the phone and in person.
Ensure accurate and confidential maintenance of patient files.
Review patient schedule for each day to prepare for new patients.
Manage voicemails, responding to patients in a timely manner.
Verify patient insurance coverage and make updates in patient charts as needed.
Maintain patient confidentiality and comply with HIPAA regulations.
Check patients out after visit with provider.
Manage cash drawers and handle payments including co-pays, outstanding balances, and procedure down payments.
Maintain the organization and cleanliness of the waiting room and reception area.
Complete daily administrative duties in between patients - scanning, rescheduling, referrals, etc.
Sign for office deliveries and distribute to appropriate department and or employee.
Requirements
Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Monitoring- Monitoring/Assessing performance of yourself to make improvements or take corrective action.
Reading Comprehension- Understanding written sentences and paragraphs in work-related documents.
Speaking- Talking to others to c
