Verified Job
Engineering - Architecture
Engineer Scheduler & Help Desk Coordinator
Engineering - Architecture
#52482
Remote / WFH
Fire Systems Limited
Job Description
Engineer Scheduler & Help Desk Coordinator
Kingston upon Thames
Salary: £28,000 per annum rising to £29,000 following successful completion of a 6-month probation period.
40 hours per week, Monday to Friday 8am to 5pm
Benefits include pension scheme, annual leave entitlement, training opportunities and free on-site parking.
Fire Systems Ltd is an established and growing fire protection company based in Kingston upon Thames, delivering high-quality service and support to clients across London and the South East. We pride ourselves on professionalism, teamwork and investing in our people.
This role would suit an adaptable, reliable and enthusiastic individual with strong administrative experience who is looking to join a forward-thinking business in a varied and interesting position.
The role will involve:
Scheduling and arranging engineers’ jobs
Processing engineers’ job calls and producing client reports
Inputting data into our main database system
Providing help desk support by the phone to our customers and engineers
Purchasing materials and raising engineers' purchase orders
Other general office duties
You will have…
Excellent communication skills and ability to work on own initiative
Diary management and database experience
Excellent organisational skills
Excellent phone manner
Ability to multi-task and manage your time and workload efficiently, working to deadlines
Confidence and the ability to build rapport with peers internally and externally
Strong IT skills; Outlook, Word, Excel etc, plus excellent typing skills
The ability to work independently and in a team
Previous experience in scheduling engineers or field-based teams (preferred)
Knowledge of fire alarm systems or electrical industry experience (desirable but not essential)
Following successful completion of probation, you will continue with an individual training and development plan with opportunities for long-term career progression within Fire Systems Ltd.
In this role, success means ensuring engineer schedules are effectively coordinated, maintaining clear communication with customers and engineers, and supporting the smooth delivery of works and call-outs each day.
Ideally you should live within a 10 mile radius of Kingston upon Thames.
Please click ‘Apply’ to send a CV and a covering letter detailing your experience as per the listed duties.
Fire Systems Ltd is an equal opportunity employer.
Pay: From £28,000.00 per year
Application question(s):
Do you live within 10 miles of Kingston Upon Thames?
Work Location: In person
Kingston upon Thames
Salary: £28,000 per annum rising to £29,000 following successful completion of a 6-month probation period.
40 hours per week, Monday to Friday 8am to 5pm
Benefits include pension scheme, annual leave entitlement, training opportunities and free on-site parking.
Fire Systems Ltd is an established and growing fire protection company based in Kingston upon Thames, delivering high-quality service and support to clients across London and the South East. We pride ourselves on professionalism, teamwork and investing in our people.
This role would suit an adaptable, reliable and enthusiastic individual with strong administrative experience who is looking to join a forward-thinking business in a varied and interesting position.
The role will involve:
Scheduling and arranging engineers’ jobs
Processing engineers’ job calls and producing client reports
Inputting data into our main database system
Providing help desk support by the phone to our customers and engineers
Purchasing materials and raising engineers' purchase orders
Other general office duties
You will have…
Excellent communication skills and ability to work on own initiative
Diary management and database experience
Excellent organisational skills
Excellent phone manner
Ability to multi-task and manage your time and workload efficiently, working to deadlines
Confidence and the ability to build rapport with peers internally and externally
Strong IT skills; Outlook, Word, Excel etc, plus excellent typing skills
The ability to work independently and in a team
Previous experience in scheduling engineers or field-based teams (preferred)
Knowledge of fire alarm systems or electrical industry experience (desirable but not essential)
Following successful completion of probation, you will continue with an individual training and development plan with opportunities for long-term career progression within Fire Systems Ltd.
In this role, success means ensuring engineer schedules are effectively coordinated, maintaining clear communication with customers and engineers, and supporting the smooth delivery of works and call-outs each day.
Ideally you should live within a 10 mile radius of Kingston upon Thames.
Please click ‘Apply’ to send a CV and a covering letter detailing your experience as per the listed duties.
Fire Systems Ltd is an equal opportunity employer.
Pay: From £28,000.00 per year
Application question(s):
Do you live within 10 miles of Kingston Upon Thames?
Work Location: In person
