Verified Job
Customer Support / TeleCaller
Engineer - Insights
Customer Support / TeleCaller
#697025
Remote / WFH
Job Description
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Culture Amp
Join us on our mission to make a better world of work.
Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
How you can help make a better world of work
We're looking for two Engineers to join our Survey Design team, a cross-functional team responsible for shaping the survey design experience in our Engagement product. Our survey designer enables companies across the globe to intuitively build science-backed surveys and support leaders in taking meaningful action to create a better world of work for millions of employees.
The team is focused on key initiatives including building a centralised library of curated questions to unlock the next step of data analytics, revamping the survey design experience to improve survey quality, and integrating AI capabilities to help customers gather deeper insights.
You will
Collaborate with product designers, product managers, and engineers to solve customer problems
Contribute primarily to backend services, with work branching across the full stack
Create clean, scalable, testable solutions using technologies like Ruby, Kotlin, Next.js, React, and TypeScript
Pair with teammates, contribute to technical discussions, and share knowledge
You have
Experience with programming fundamentals, software engineering principles, and testing strategies
Experience in backend technologies (e.g. Kotlin, Ruby, Java, .NET)
Experience or interest in frontend technologies (e.g. React, Next.js, TypeScript)
Experience or interest in relational and non-relational databases (e.g. Postgres, MongoDB)
Experience or interest in cloud platforms (AWS) and how services communicate
Experience or interest in AI-assisted development workflows (e.g. Claude Code)
You are
A strong collaborator who enjoys pairing, sharing context, and building shared understanding with your team
A clear communicator who values empathy and can articulate ideas when writing or speaking
Interested in understanding and solving customer problems
Aligned with our values and demonstrate them through how you work
It's not expected that any single candidate would check every box here — what's important is that you arrive with a strong set of fundamentals, and that you're committed to building the skills you'll need to do great work.
We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:
Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
Extended year-end breaks: An extended refresh period at the end of year
Excellent parental leave and in work support program available from day 1 of joining Culture Amp
5 Social Impact Days a year to make a positive impact on the community outside of work
MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
Medical insurance coverage for you and your family (Available for US & UK only)
Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.
We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.
Please keep reading...
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.
We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience!
If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
Start of main content
work from home
city, state/territory, postcode or 'remote'
work from home jobs
2,000+ jobs
Software Engineer
Boeing RIV Site
Brisbane QLD
On-the-job training
Parental leave
Health insurance
Insurance services
Employee assistance program
Salary packaging
View similar jobs with this employer
Platform Engineer
Stile Education
Melbourne VIC
Technology Engineering Manager
Australian Retirement Trust
Brisbane QLD 4000
Senior Character Animator
Supaglu
Australia
Systems Learning & Adoption Lead
Key Assets
Greater Adelaide SA
Annual leave
Gym membership
Insurance services
Salary packaging
Visited 6 days ago
Product Engineer (Senior and Staff Level)
Stile Education
Melbourne VIC
Lead Automation Engineer
Culture Amp
Melbourne VIC
Senior Associate, National Financial Statement Compilation Centre of Excellence
Grant Thornton Australia
Melbourne VIC
Parental leave
Gym membership
Work from home
Program Lead Healthcare in Remote and Extreme Environments
University of Tasmania
Hobart TAS
Motion Builder Animators
Supaglu
Australia
Engineer - Insights
Culture Amp
Sydney NSW
View similar jobs with this employer
Manager, National Financial Statement Compilation Centre of Excellence
Grant Thornton Australia
Melbourne VIC
Parental leave
Gym membership
Work from home
Lecturer MA Professional Practice
AFTRS
Sydney NSW
Senior Strategy Analyst
Australian Retirement Trust
Brisbane QLD 4000
National Retail Channel Operations & Merchandising Manager
Are Media
Sydney NSW
Parental leave
Paid volunteer leave
Work from home
SMSF Solutions - Business Development Lead
Buddy Advisory
South Yarra VIC 3141
Senior Member Services Officer (6 month fixed term)
Capricorn Society Limited
Perth WA
Parental leave
Gym membership
Employee rewards program
Wellness program
Customer Success Manager, SMB
Sitemate
Sydney NSW
Parental leave
Annual leave
Work from home
Physiotherapist - Metro and FIFO to Remote Communities
St Louis Aged Care
Marryatville SA 5068
Employee assistance program
Therapist - Stirling
Key Assets
Stirling SA
E-learning courses provided
Fuel card
Annual leave
Insurance services
Salary packaging
Company car
Join the Team at Hotel Resort Sales We are Hiring Management Rights Sales Brokers
The Onsite Manager
Helensvale QLD
Work from home
E-7 System Safety Engineer
Boeing RIV Site
Williamtown NSW
On-the-job training
Parental leave
Employee assistance program
View similar jobs with this employer
Change Manager
Royal Automobile Club of WA
West Perth WA 6005
Business Service Manager
Omnidian
Brisbane QLD
Annual leave
Opportunities for advancement
Senior Transaction Manager, Managed Fund Services – Perpetual Corporate Trust
Perpetual Limited
Sydney NSW
Transportation links
Work from home
People also searched:
Employers: Post a Job
Culture Amp
Join us on our mission to make a better world of work.
Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
How you can help make a better world of work
We're looking for two Engineers to join our Survey Design team, a cross-functional team responsible for shaping the survey design experience in our Engagement product. Our survey designer enables companies across the globe to intuitively build science-backed surveys and support leaders in taking meaningful action to create a better world of work for millions of employees.
The team is focused on key initiatives including building a centralised library of curated questions to unlock the next step of data analytics, revamping the survey design experience to improve survey quality, and integrating AI capabilities to help customers gather deeper insights.
You will
Collaborate with product designers, product managers, and engineers to solve customer problems
Contribute primarily to backend services, with work branching across the full stack
Create clean, scalable, testable solutions using technologies like Ruby, Kotlin, Next.js, React, and TypeScript
Pair with teammates, contribute to technical discussions, and share knowledge
You have
Experience with programming fundamentals, software engineering principles, and testing strategies
Experience in backend technologies (e.g. Kotlin, Ruby, Java, .NET)
Experience or interest in frontend technologies (e.g. React, Next.js, TypeScript)
Experience or interest in relational and non-relational databases (e.g. Postgres, MongoDB)
Experience or interest in cloud platforms (AWS) and how services communicate
Experience or interest in AI-assisted development workflows (e.g. Claude Code)
You are
A strong collaborator who enjoys pairing, sharing context, and building shared understanding with your team
A clear communicator who values empathy and can articulate ideas when writing or speaking
Interested in understanding and solving customer problems
Aligned with our values and demonstrate them through how you work
It's not expected that any single candidate would check every box here — what's important is that you arrive with a strong set of fundamentals, and that you're committed to building the skills you'll need to do great work.
We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:
Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
Extended year-end breaks: An extended refresh period at the end of year
Excellent parental leave and in work support program available from day 1 of joining Culture Amp
5 Social Impact Days a year to make a positive impact on the community outside of work
MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
Medical insurance coverage for you and your family (Available for US & UK only)
Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.
We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.
Please keep reading...
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.
We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience!
If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
