Verified Job
Accounting - Finance
EnerGuide Quality Assurance Specialist / Service Organization Manager
Accounting - Finance
#769884
Remote / WFH
Domtor Energy Services
Job Description
About Us
DOMTOR Energy Services is a Cape Breton, Nova Scotia based company servicing the entire province of Nova Scotia. We offer unique solutions and a variety of services to help make homes more efficient, targeting optimal home performance and, most importantly, the health of homes. Our business follows all guidelines set out by Natural Resources Canada and is setting industry standards, positioning us as home performance leaders in the province. Our team members are seasoned registered energy advisors with industry leading technology and training. We are committed to providing smart solutions for homeowners.
Key Responsibilities
Oversee day to day delivery of NRCan and Efficiency Nova Scotia programs, including EnerGuide Home Energy Assessments, HomeWarming, and rebate program files.
Manage the Service Organization's licence obligations, ensuring all program, contractual, and regulatory requirements are met.
Supervise and support the team of registered energy advisors, project managers, and administrative staff, coordinating workload and file assignment.
Review proposals, site visits, and contractor selection to ensure quality and program compliance before work proceeds.
Act as the primary point of escalation for file issues, homeowner concerns, and contractor performance problems.
Liaise with NRCan, Efficiency Nova Scotia, and other program partners on submission requirements, policy changes, and licensing matters.
Monitor file turnaround times, payroll deadlines, and QA outcomes, working with the QA function to correct recurring issues.
Approve payments and verify that invoicing, spec sheets, and photo documentation meet program standards before submission.
Identify opportunities to expand service offerings (new programs, new construction, additional partner panels) and manage the approvals required to deliver them.
Report regularly to senior management on program performance, operational risk, and business development opportunities.
Qualifications
Experience managing energy efficiency, construction, or home performance programs, ideally within an NRCan or provincial rebate program context.
Working knowledge of EnerGuide Home Energy Assessments, HOT2000, and energy efficiency incentive/rebate program requirements.
Demonstrated ability to manage staff and contractors, including performance issues and quality oversight.
Strong understanding of building science principles sufficient to evaluate proposals and resolve technical disputes.
Excellent communication skills for dealing with homeowners, contractors, program partners, and regulators.
Comfortable working with file management systems, spreadsheets, and reporting tools.
Previous experience in energy consulting, construction management, or program administration is required.
Why Join Us?
Competitive salary and benefits package.
Opportunities for career growth and professional development.
Work with a dynamic team committed to sustainability and energy conservation.
Make a tangible difference in reducing energy consumption and contributing to a greener future.
How to Apply
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience.
Job Details
Job Types: Full time, Part time, Casual, Freelance
Benefits: Dental care, Extended health care, Paid time off, Vision care
Schedule: Monday to Friday
Work Location: Hybrid and/or fully remote.
Job Types: Full-time, Part-time, Casual, Freelance
Pay: From $55,000.00 per year
Benefits:
Dental care
Extended health care
Paid time off
Vision care
Flexible language requirement:
French not required
Application question(s):
Do you have a valid NRCan Quality Assurance Specialist Certification?
Licence/Certification:
NRCan Service Organization Manager Certification (required)
Work Location: Remote
DOMTOR Energy Services is a Cape Breton, Nova Scotia based company servicing the entire province of Nova Scotia. We offer unique solutions and a variety of services to help make homes more efficient, targeting optimal home performance and, most importantly, the health of homes. Our business follows all guidelines set out by Natural Resources Canada and is setting industry standards, positioning us as home performance leaders in the province. Our team members are seasoned registered energy advisors with industry leading technology and training. We are committed to providing smart solutions for homeowners.
Key Responsibilities
Oversee day to day delivery of NRCan and Efficiency Nova Scotia programs, including EnerGuide Home Energy Assessments, HomeWarming, and rebate program files.
Manage the Service Organization's licence obligations, ensuring all program, contractual, and regulatory requirements are met.
Supervise and support the team of registered energy advisors, project managers, and administrative staff, coordinating workload and file assignment.
Review proposals, site visits, and contractor selection to ensure quality and program compliance before work proceeds.
Act as the primary point of escalation for file issues, homeowner concerns, and contractor performance problems.
Liaise with NRCan, Efficiency Nova Scotia, and other program partners on submission requirements, policy changes, and licensing matters.
Monitor file turnaround times, payroll deadlines, and QA outcomes, working with the QA function to correct recurring issues.
Approve payments and verify that invoicing, spec sheets, and photo documentation meet program standards before submission.
Identify opportunities to expand service offerings (new programs, new construction, additional partner panels) and manage the approvals required to deliver them.
Report regularly to senior management on program performance, operational risk, and business development opportunities.
Qualifications
Experience managing energy efficiency, construction, or home performance programs, ideally within an NRCan or provincial rebate program context.
Working knowledge of EnerGuide Home Energy Assessments, HOT2000, and energy efficiency incentive/rebate program requirements.
Demonstrated ability to manage staff and contractors, including performance issues and quality oversight.
Strong understanding of building science principles sufficient to evaluate proposals and resolve technical disputes.
Excellent communication skills for dealing with homeowners, contractors, program partners, and regulators.
Comfortable working with file management systems, spreadsheets, and reporting tools.
Previous experience in energy consulting, construction management, or program administration is required.
Why Join Us?
Competitive salary and benefits package.
Opportunities for career growth and professional development.
Work with a dynamic team committed to sustainability and energy conservation.
Make a tangible difference in reducing energy consumption and contributing to a greener future.
How to Apply
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience.
Job Details
Job Types: Full time, Part time, Casual, Freelance
Benefits: Dental care, Extended health care, Paid time off, Vision care
Schedule: Monday to Friday
Work Location: Hybrid and/or fully remote.
Job Types: Full-time, Part-time, Casual, Freelance
Pay: From $55,000.00 per year
Benefits:
Dental care
Extended health care
Paid time off
Vision care
Flexible language requirement:
French not required
Application question(s):
Do you have a valid NRCan Quality Assurance Specialist Certification?
Licence/Certification:
NRCan Service Organization Manager Certification (required)
Work Location: Remote
