Verified Job
Marketing
Employment Advisor Volunteer
Marketing
#739624
Remote / WFH
https://au.indeed.com/cmp/Asylum-Seekers-Centre?campaignid=mobvjcmp&from=mobviewjob&tk=1jtm1kqu6j3hu801&fromjk=2ed34b1537cf2369
Job Description
08th July, 2026
Purpose / Objective: Employment Advisors volunteer in the ASC Employment Hub, providing one-on-one support to people seeking asylum as they strive to achieve their employment, training and education goals.
Commitment: Minimum 6 months
Days and hours required per week: Flexible, one day per week (5 hours)
Location: ASC Office in Newtown (43 Bedford Street)
Duties & Responsibilities
Support people who attend the ASC Employment Hub to develop resumes and cover letters, utilising ASC templates
Link people with relevant internal and external supports or services as appropriate
Provide assistance from a people-centred and strengths-based perspective
Record the details of your meetings in our database and keep records updated
Regularly check ASC emails to stay up to date with Centre news and process updates
Check in with clients by phone to track job placements, address any additional needs, survey their satisfaction, and close cases where appropriate
Offer post-placement support for clients who have found work. This includes reviewing contracts, payslips, responsibilities and training; discussing workplace communication and norms; reviewing rights and responsibilities; troubleshooting questions, and discussing goals and professional development
Collect feedback and update case files
Selection Criteria
A sound understanding of the Australian job seeking and employment landscape
Experience with resume, cover letter and application writing
Strong customer service and communication skills including active listening, relationship building, problem solving, efficiency, empathy and collaboration
Experience in working with people from various backgrounds and cultures
An understanding of issues affecting people seeking asylum in Australia
An understanding of, or willingness to learn about, trauma-informed practice
Excellent computer skills; confidence using Google products (Mail, Calendar and Drive) and confidence using (or willingness and ability to learn) how to use a database
Ability to work collaboratively and thoughtfully with other team members
Flexibility and willingness to think outside the box and take initiative
Ability to adhere to our code of conduct and boundaries and confidentiality policies
Strong prioritisation and time management skills, and attention to detail
Experience in coaching, mentoring and/or training is beneficial
General Conditions
All ASC staff and volunteers are required to:
Adhere to ASC's vision, purpose and values
Act at all times per ASC's Code of Conduct, Boundaries and Child Protection Policies
Comply with Work, Health and Safety systems
Comply with Incident Management Procedures and emergency protocols
Demonstrate respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
Support a child safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements and willing to provide NSW police check if requested
Purpose / Objective: Employment Advisors volunteer in the ASC Employment Hub, providing one-on-one support to people seeking asylum as they strive to achieve their employment, training and education goals.
Commitment: Minimum 6 months
Days and hours required per week: Flexible, one day per week (5 hours)
Location: ASC Office in Newtown (43 Bedford Street)
Duties & Responsibilities
Support people who attend the ASC Employment Hub to develop resumes and cover letters, utilising ASC templates
Link people with relevant internal and external supports or services as appropriate
Provide assistance from a people-centred and strengths-based perspective
Record the details of your meetings in our database and keep records updated
Regularly check ASC emails to stay up to date with Centre news and process updates
Check in with clients by phone to track job placements, address any additional needs, survey their satisfaction, and close cases where appropriate
Offer post-placement support for clients who have found work. This includes reviewing contracts, payslips, responsibilities and training; discussing workplace communication and norms; reviewing rights and responsibilities; troubleshooting questions, and discussing goals and professional development
Collect feedback and update case files
Selection Criteria
A sound understanding of the Australian job seeking and employment landscape
Experience with resume, cover letter and application writing
Strong customer service and communication skills including active listening, relationship building, problem solving, efficiency, empathy and collaboration
Experience in working with people from various backgrounds and cultures
An understanding of issues affecting people seeking asylum in Australia
An understanding of, or willingness to learn about, trauma-informed practice
Excellent computer skills; confidence using Google products (Mail, Calendar and Drive) and confidence using (or willingness and ability to learn) how to use a database
Ability to work collaboratively and thoughtfully with other team members
Flexibility and willingness to think outside the box and take initiative
Ability to adhere to our code of conduct and boundaries and confidentiality policies
Strong prioritisation and time management skills, and attention to detail
Experience in coaching, mentoring and/or training is beneficial
General Conditions
All ASC staff and volunteers are required to:
Adhere to ASC's vision, purpose and values
Act at all times per ASC's Code of Conduct, Boundaries and Child Protection Policies
Comply with Work, Health and Safety systems
Comply with Incident Management Procedures and emergency protocols
Demonstrate respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
Support a child safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements and willing to provide NSW police check if requested
