Verified Job
Customer Support / TeleCaller
Employee Services Advisor
Customer Support / TeleCaller
#663111
Remote / WFH
Job Description
Job type
Fixed term
Contract
Full-time
Benefits
Pulled from the full job description
Gym membership
Salary packaging
Complimentary flu shots
Full job description
Role: Employee Services Advisor
Location: Murarrie, QLD (Turrbal and Yuggera peoples)
Employment Type: Full-time, 12mth Fixed-term Contract
Play a key role behind the scenes that keeps our people paid accurately, on time, and supported across every stage of their journey.
As an Employee Services Advisor, you’ll be a trusted expert in employee data and payroll processes, ensuring compliance, quality and continuity for our workforce while contributing to a high-performing, collaborative team.
Your Impact:
In this role, you’ll be central to the integrity of our employee and payroll data, supporting accurate and timely payroll outcomes across the organisation. You’ll manage end-to-end employee lifecycle changes — from onboarding and position management through to leave, qualifications and terminations — ensuring alignment with awards, legislation and organisational standards.
Your expertise will help safeguard revenue quality, improve operational efficiency, and support continuous improvement across Employee Services. Just as importantly, you’ll build strong working relationships, share knowledge with your team, and help create a responsive, trusted service experience for leaders and employees alike.
What Goodstart can offer you:
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (2 days office/3 days WFH)
Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Free annual flu shot (optional)
Option to purchase extra leave for even greater work life balance
First Nations Support and Cultural Leave
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
You’ll bring to the table:
1–2 years’ experience in payroll, employee data administration or a related role, or an equivalent combination of training and experience
Demonstrated experience interpreting and applying awards, industrial instruments and employment legislation
Strong attention to detail with the ability to manage high-volume, time-critical data accurately
Confidence working with payroll and HR systems, supported by solid MS Office skills
Clear, professional communication skills, with the ability to explain complex information in a simple, practical way
A collaborative mindset and commitment to confidentiality and continuous improvement
Current QLD Working with Children Check
Desirable
Experience in the Early Learning or community services sector
Exposure to large, multi-site or award-driven organisations
How to apply
Click ‘Apply Now’ and submit your application.
We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.
Have a question? Contact our Talent Acquisition Team via email [email protected]
At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email [email protected]
If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.
Supporting our people and protecting our children
We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.
Posting Notes: MURARRIE, BRISBANE QLD Australia (AU) No Early Childhood Qualification Full-Time
Fixed term
Contract
Full-time
Benefits
Pulled from the full job description
Gym membership
Salary packaging
Complimentary flu shots
Full job description
Role: Employee Services Advisor
Location: Murarrie, QLD (Turrbal and Yuggera peoples)
Employment Type: Full-time, 12mth Fixed-term Contract
Play a key role behind the scenes that keeps our people paid accurately, on time, and supported across every stage of their journey.
As an Employee Services Advisor, you’ll be a trusted expert in employee data and payroll processes, ensuring compliance, quality and continuity for our workforce while contributing to a high-performing, collaborative team.
Your Impact:
In this role, you’ll be central to the integrity of our employee and payroll data, supporting accurate and timely payroll outcomes across the organisation. You’ll manage end-to-end employee lifecycle changes — from onboarding and position management through to leave, qualifications and terminations — ensuring alignment with awards, legislation and organisational standards.
Your expertise will help safeguard revenue quality, improve operational efficiency, and support continuous improvement across Employee Services. Just as importantly, you’ll build strong working relationships, share knowledge with your team, and help create a responsive, trusted service experience for leaders and employees alike.
What Goodstart can offer you:
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (2 days office/3 days WFH)
Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Free annual flu shot (optional)
Option to purchase extra leave for even greater work life balance
First Nations Support and Cultural Leave
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
You’ll bring to the table:
1–2 years’ experience in payroll, employee data administration or a related role, or an equivalent combination of training and experience
Demonstrated experience interpreting and applying awards, industrial instruments and employment legislation
Strong attention to detail with the ability to manage high-volume, time-critical data accurately
Confidence working with payroll and HR systems, supported by solid MS Office skills
Clear, professional communication skills, with the ability to explain complex information in a simple, practical way
A collaborative mindset and commitment to confidentiality and continuous improvement
Current QLD Working with Children Check
Desirable
Experience in the Early Learning or community services sector
Exposure to large, multi-site or award-driven organisations
How to apply
Click ‘Apply Now’ and submit your application.
We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.
Have a question? Contact our Talent Acquisition Team via email [email protected]
At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email [email protected]
If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.
Supporting our people and protecting our children
We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.
Posting Notes: MURARRIE, BRISBANE QLD Australia (AU) No Early Childhood Qualification Full-Time
