Verified Job
Customer Support / TeleCaller
Emergency Department Clerical Officer
Customer Support / TeleCaller
#686263
Remote / WFH
Job Description
Job no: 932993
Work type: Casual
Location: Adelaide Metro Southern
Categories: Administration, Business and Management, Public Health, Customer service, Call centre
Southern Adelaide Local Health Network – Flinders Medical Centre – Emergency Department
Salary $58,709.00 - $63,154.00 p.a. (Pro Rata) ASO2 Casual, Term and ongoing vacancies available
Join our team as an Emergency Department Clerk and support our commitment to delivering high-quality patient care.
In this role, you will provide professional and efficient clerical support within the Emergency Department at Flinders Medical Centre and/or Noarlunga Hospital. Your primary responsibility will be to coordinate the registration of all patients presenting to the department, as well as facilitating admissions and supporting discharge processes where required.
The Emergency Departments at both sites operate 24 hours a day, seven days a week. As such, this role requires availability to work across a 24/7 roster, including weekends and public holidays.
This recruitment process may be used to fill casual, term, or ongoing vacancies as they arise within the Division.
To be successful in this role, you will demonstrate:
Strong interpersonal skills, with the ability to engage with members of the public and respond empathetically to a wide range of needs and situations
Effective communication skills, with the ability to liaise professionally with patients, families, ambulance officers, medical and nursing staff, and police
Previous experience in a public-facing role
A clear understanding of, and commitment to, maintaining patient confidentiality
Flexibility and reliability to work across a 24/7 roster, including weekends and public holidays
Please see the attached Role Description for additional information.
Want To Know More? Contact: Meg Crisp, Emergency Department Clerical Supervisor, (08) 8204 3042, Megan.Crisp@sa.gov.au
Application Closing Date: 11.55 pm Thursday 2nd of April 2026
Attachments:
Emergency Clerical Officer Role Description
Australian applicant guidelines
International applicant guidelines
Applicant Information:
We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 932993
Advertised: 19 Mar 2026 Cen. Australia Daylight Time
Applications close: 02 Apr 2026 Cen. Australia Daylight Time
Work type: Casual
Location: Adelaide Metro Southern
Categories: Administration, Business and Management, Public Health, Customer service, Call centre
Southern Adelaide Local Health Network – Flinders Medical Centre – Emergency Department
Salary $58,709.00 - $63,154.00 p.a. (Pro Rata) ASO2 Casual, Term and ongoing vacancies available
Join our team as an Emergency Department Clerk and support our commitment to delivering high-quality patient care.
In this role, you will provide professional and efficient clerical support within the Emergency Department at Flinders Medical Centre and/or Noarlunga Hospital. Your primary responsibility will be to coordinate the registration of all patients presenting to the department, as well as facilitating admissions and supporting discharge processes where required.
The Emergency Departments at both sites operate 24 hours a day, seven days a week. As such, this role requires availability to work across a 24/7 roster, including weekends and public holidays.
This recruitment process may be used to fill casual, term, or ongoing vacancies as they arise within the Division.
To be successful in this role, you will demonstrate:
Strong interpersonal skills, with the ability to engage with members of the public and respond empathetically to a wide range of needs and situations
Effective communication skills, with the ability to liaise professionally with patients, families, ambulance officers, medical and nursing staff, and police
Previous experience in a public-facing role
A clear understanding of, and commitment to, maintaining patient confidentiality
Flexibility and reliability to work across a 24/7 roster, including weekends and public holidays
Please see the attached Role Description for additional information.
Want To Know More? Contact: Meg Crisp, Emergency Department Clerical Supervisor, (08) 8204 3042, Megan.Crisp@sa.gov.au
Application Closing Date: 11.55 pm Thursday 2nd of April 2026
Attachments:
Emergency Clerical Officer Role Description
Australian applicant guidelines
International applicant guidelines
Applicant Information:
We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 932993
Advertised: 19 Mar 2026 Cen. Australia Daylight Time
Applications close: 02 Apr 2026 Cen. Australia Daylight Time
