Email amp Chat Support Executive

Provide information of Products / Services / Offers to customers.
• Handling inbound calls & outbound calls
• Understand customer need
• Solve customers’ query over the phone

Proficient in English and Hindi Language
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience of experience.

More about this Email & Chat Support Executive job
Please go through the FAQs to get all answers related to the given Email & Chat Support Executive job
• What is the eligibility criteria to apply for this Email & Chat Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of 13,000 - 16,000 per month that depends on your interview. It's a Full Time job in Jaipur.
• How many working days are there for this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job will have 6 working days.
• Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., Sierra Innovations Pvt. Ltd..
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Email & Chat Support Executive role?
Ans: There is an immediate opening of 1 Email & Chat Support Executive at Sierra Innovations Pvt. Ltd.
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job has Day Shift.

Candidates can call HR for more info