Electronic Service Engineer

Job description
We sell & service lab equipment like pH Meters, Water Baths, Spectrophotometers, Weighing Balances, Magnetic Stirrers, Viscometers • Visit customer sites for installation, service, and repairs (including outstation travel) • Handle customer queries and provide support (onsite & online) • Diagnose and fix equipment issues • Demonstrate proper usage and maintenance to customers • Test and calibrate instruments after repair • Perform daily QC checks of instruments and ensure they are ready for dispatch • Maintain service records and share invoices • If issues cannot be diagnosed, coordinate with factory/technical team for support and ensure timely resolution • Provide preventive maintenance support • Complete jobs on time (as per TAT) • Generate service revenue through AMCs and spare parts • Maintain professional behavior with customers Requirements: • Good communication skills for interacting with customers professionally (verbal and written) • Past experience in circuit repair, soldering work (both joints and components), handling refrigerant filling • Strong problem-solving skills, ability to work independently and think out of the box solutions • Self-motivated with a hunter mindset — with a drive to quickly diagnose and fix problems • Diploma/ITI Trained/Graduate in Electronics, Electrical, Refrigeration, or related technical field proven experience (10th, Inter/12th and Degree discontinued candidates also can apply • Preferably minimum experience of 1 year in similar role • Preferred: Experience with laboratory equipment or weighing scales