Electro|Mechanical Technical Support

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Job details

Long standing controls manufacturer seeks Technical Support Specialist with Electro-Mechanical devices gate operations, appliances, overhead doors, etc...

This Jobot Job is hosted by Tim Fallman

Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.

Salary $20 - $26 per hour

A Bit About Us
• *THIS IS NOT PC OR COMPUTER TECH SUPPORT**
• *This IS a CUSTOMER technical support position helping fix technical issues with electrical/mechanical devices that are not computer related**

Located just north of LAX Airport, we are a long standing, trusted manufacturer of a variety of electronics and innovative Control Systems and pride ourselves on maintaining one of the best technical customer service departments in the industry. Currently, we are in need of a Technical Support Specialist who has the following skills and knowledge...

Why join us?
• Competitive hourly rate!
• Great Benefits Package!
• Growth opportunities!
• Profit Share
• 401k
• Christmas Bonus

Job Details

Job Details

We are currently seeking a seasoned Electro-Mechanical Technical Support professional to join our dynamic manufacturing team. In this role, you will assist dealers, property managers, and product users resolve technical issues with electrical and mechanical systems/devices, gates, access controls, appliances, air conditioning, and warehouse doors. You will work within a technical support ticketing system and uphold the highest customer satisfaction, service, and rating

Responsibilities
• Provide technical support and troubleshooting for electro-mechanical systems including electrical/mechanical systems and devices, vehicle gates, access controls, appliances, air conditioning units, and warehouse doors.
• Diagnose and repair faults in these systems to ensure minimal downtime and maximum operational efficiency.
• Develop and implement preventative maintenance programs for all electro-mechanical systems.
• Collaborate with the manufacturing team to optimize processes and improve equipment performance.
• Document all technical issues and solutions, creating a comprehensive knowledge base for future reference.

Qualifications
• A minimum of 3+ years of experience in a similar role
• Proven expertise in the maintenance and repair of electrical, mechanical, gates, access controls, or similar
• Experience within a technical support ticketing environment

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

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