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E-commerce Operations Executive

Mumbai, Maharashtra
Jobs
#596543
Full Time

Job Description

Location
CBD Belapur, Navi Mumbai, Maharashtra
 
Full job description
Job Title: E-commerce Operations Executive – Umed Mart
Location: Belapur
Department: E-commerce Operations
Reporting to: CEO

About Umed Mart:

Umed Mart is a social commerce platform by Maharashtra State Rural Livelihoods Mission (MSRLM), empowering Self-Help Groups (SHGs) to sell handcrafted, locally produced goods. We aim to bridge rural entrepreneurship with digital commerce, ensuring sustainable livelihoods and market access for SHG members.

Job Summary:

We are seeking a highly organized and detail-oriented E-commerce Operations Executive to manage and streamline order fulfillment, vendor payouts, inventory tracking, and invoice verification for Umed Mart, with a focus on the gifting category. The role requires close coordination with SHG members and vendors. Fluency in Marathi is essential to effectively communicate with rural producers and SHGs.

Key Responsibilities:
> Order & Gifting Operations

Manage daily order processing, packing, and dispatch, particularly for bulk/corporate gifting.
Track and update order statuses across platforms.
Ensure timely delivery and handle return/replacement cases efficiently.
> Vendor & SHG Management

Maintain updated vendor and SHG lists with contact and payment details.
Coordinate with SHG women and artisans regarding order status, dispatch schedules, and packaging quality.
Provide training/support in simple terms (preferably in Marathi) when needed.
> Invoice & Payment Processing

Verify and cross-check invoices against dispatched and delivered orders.
Maintain a structured Vendor Payables list with timelines for payouts.
Coordinate with finance team to ensure timely and accurate payments to SHGs/vendors.
> Inventory & Stock Tracking

Maintain real-time inventory records for gifting and regular products.
Conduct periodic stock audits and flag discrepancies.
Align inventory data with platform availability for seamless order fulfillment.
> Reporting & Documentation

Maintain accurate logs of:
Orders & dispatches
Inventory movement
Vendor and SHG interactions
Share regular reports with management for payouts, order performance, and inventory status.
Key Skills & Qualifications:

Bachelor’s degree in Commerce, Business. Basic accounting & Finance
1–3 years of experience in e-commerce operations. Freshers can also apply
Strong knowledge of Excel/Google Sheets, basic accounting & Finance
Fluent in Marathi spoken; basic English & Hindi preferred.
Preferred Traits:

Strong interpersonal and coordination skills.
Detail-oriented, proactive, and accountable.
Ability to multitask under tight timelines.
Job Types: Full-time, Fresher, Contractual / Temporary
Contract length: 10 months

Pay: ₹200,000.00 - ₹250,000.00 per year

Schedule:

Day shift
Work Location: In person

Expected Start Date: 01/07/2026

 
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