Duty Manager

Location
Fremantle WA 6160
 
Benefits
Pulled from the full job description
Employee discount
Professional development assistance
 
Full job description
Job Title: Duty Manager
Location: The Wray Hotel, Fremantle, WA
Employment Type: Full-time / Part-time (Specify)

About Us

Located in the heart of Fremantle, The Wray Hotel is a boutique accommodation and dining destination offering guests a unique blend of modern comfort and historic charm. With a strong focus on service excellence, we are looking for a passionate and experienced Duty Manager to join our leadership team.

Job Summary

As Duty Manager, you will oversee the day-to-day operations of the hotel, ensuring a seamless experience for our guests and team. This is a hands-on leadership role requiring strong communication skills, initiative, and a commitment to exceptional service.

Key Responsibilities

Supervise daily hotel operations across front office, housekeeping, and food beverage
Ensure guest satisfaction by resolving issues promptly and professionally
Monitor staff performance and provide support or training as needed
Manage shift handovers, cash handling, and daily reports
Enforce hotel policies and health safety standards
Act as the main point of contact in the absence of senior management
About You

Previous experience in a similar hotel supervisory or duty manager role
Strong leadership and problem-solving abilities
Excellent customer service and interpersonal skills
Flexible to work across a rotating roster, including evenings, weekends, and public holidays
RSA certification (Required)
Approved Mangers Card (Re
Benefits

Supportive team environment in a vibrant Fremantle location
Opportunity to grow within a dynamic hospitality business
Staff discounts on food, beverage, and accommodation
Competitive salary based on experience
How to Apply

Please send your resume and a brief cover letter outlining your relevant experience to Gm@thewrayhotel.com.au

Job Type: Casual

Pay: $60,000.00 – $70,000.00 per year

Benefits:

Employee discount
Professional development assistance
Work Authorisation:

Australia (Preferred)
Work Location: In person

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