Verified Job
Back Office / Data Entry
Duty Manager (Rooms Division)
Back Office / Data Entry
#528272
Remote / WFH
Job Description
About Us
Waipuna Hotel (part of the Prime Property Group) has been operating for 50 years and just keeps getting better. We value and look after our team so that they will do the same for our customers (and it shows in our guest feedback and repeat customers).
Bring your can-do- attitude, work hard, have fun and help us to deliver exceptional manaakitanga to our amazing guests.
About You
Must have at least 12 months experience in Front Office as Duty Manager (or similar role) with experience using hotel booking software. If you have Suite 8 experience, even better!
A passion for customer service, high standards of service and excellent attention to detail.
Is confident and experienced in all facets of Front Office duties.
Have the ability to multi-task with a can-do attitude
Keep a cool head whilst working under pressure
Will have current LCQ, Managers Licence and First Aid Certificates.
Must be able to work on a rotating roster that covers, days, evening/night & weekends (minimum of 3 shifts per week).
Are available to start as soon as possible.
Must have the right to work in NZ
About The Job
Assist the team to ensure the smooth and efficient day to day operations of the Front Desk, assisting guests with enquiries, reservations, housekeeping requests, settling guest accounts and ensuring cashiering is accurate
Responsibility for ensuring compliance with obligations under Sale and Supply of ******* Act
Maintain strict security procedures to ensure guest confidentiality and safety
Maintain a high standard of personal presentation
Maintain high hotel standards and ensure guest safety and comfort is paramount
Benefits
Competitive pay
Great team culture
Opportunities to develop and grow
Free Staff Parking
A day off on your Birthday!
Uniform and staff meals provided
Waipuna Hotel (part of the Prime Property Group) has been operating for 50 years and just keeps getting better. We value and look after our team so that they will do the same for our customers (and it shows in our guest feedback and repeat customers).
Bring your can-do- attitude, work hard, have fun and help us to deliver exceptional manaakitanga to our amazing guests.
About You
Must have at least 12 months experience in Front Office as Duty Manager (or similar role) with experience using hotel booking software. If you have Suite 8 experience, even better!
A passion for customer service, high standards of service and excellent attention to detail.
Is confident and experienced in all facets of Front Office duties.
Have the ability to multi-task with a can-do attitude
Keep a cool head whilst working under pressure
Will have current LCQ, Managers Licence and First Aid Certificates.
Must be able to work on a rotating roster that covers, days, evening/night & weekends (minimum of 3 shifts per week).
Are available to start as soon as possible.
Must have the right to work in NZ
About The Job
Assist the team to ensure the smooth and efficient day to day operations of the Front Desk, assisting guests with enquiries, reservations, housekeeping requests, settling guest accounts and ensuring cashiering is accurate
Responsibility for ensuring compliance with obligations under Sale and Supply of ******* Act
Maintain strict security procedures to ensure guest confidentiality and safety
Maintain a high standard of personal presentation
Maintain high hotel standards and ensure guest safety and comfort is paramount
Benefits
Competitive pay
Great team culture
Opportunities to develop and grow
Free Staff Parking
A day off on your Birthday!
Uniform and staff meals provided
