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Duty Manager | Little Mez
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#738558
Remote / WFH
Future Hospitality Group
Job Description
Full job description
About Us
Little Mez by Margo’s is an ******** underground cocktail bar in the heart of Queenstown, known for its moody atmosphere, exceptional margaritas, and curated tequila and mezcal selection.
With a focus on quality drinks, great music, and memorable guest experiences, Little Mez offers a more refined, late-night setting where attention to detail and service truly matter.
As part of Future Hospitality Group, we are driven by our core values of Culture, Collaboration, Aspirational, Communication, and Consistency.
The Role
We are seeking an experienced and confident Duty Manager to lead our team and oversee evening service.
This is a hands-on role where you’ll be responsible for running smooth, well-paced shifts, supporting your team, and creating a consistent, high-quality guest experience.
Cocktail experience is highly desirable, as this is a drinks-led venue with a strong focus on product knowledge and presentation.
Key Responsibilities
Lead and manage shifts, ensuring smooth and efficient operations
Deliver a high standard of guest experience in an ******** setting
Support, train, and motivate the team on the floor and behind the bar
Maintain strong service standards and attention to detail
Manage bookings and guest flow throughout the evening
Handle guest feedback with professionalism and care
Ensure compliance with licensing laws and health & safety requirements
Lead by example and contribute to a positive team culture
About You
Proven experience as a Duty Manager or a strong senior ready to step up
Current LCQ and Duty Manager Certificate (or ability to obtain)
Solid cocktail knowledge and bartending experience
Calm, confident leader with strong communication skills
Excellent attention to detail and service standards
Comfortable working in a fast-paced but controlled environment
Passion for hospitality and creating memorable guest experiences
What We Offer
Competitive pay and staff benefits
Opportunities for growth within a dynamic hospitality group
Staff discounts across all venues (and more)
A supportive and professional team environment
Free counselling support
Industry Rate 3 Peak Ski Pass
The chance to work in a unique, premium cocktail venue
If you appreciate great cocktails, enjoy leading from the floor, and take pride in delivering a more refined guest experience, we’d love to hear from you.
About Us
Little Mez by Margo’s is an ******** underground cocktail bar in the heart of Queenstown, known for its moody atmosphere, exceptional margaritas, and curated tequila and mezcal selection.
With a focus on quality drinks, great music, and memorable guest experiences, Little Mez offers a more refined, late-night setting where attention to detail and service truly matter.
As part of Future Hospitality Group, we are driven by our core values of Culture, Collaboration, Aspirational, Communication, and Consistency.
The Role
We are seeking an experienced and confident Duty Manager to lead our team and oversee evening service.
This is a hands-on role where you’ll be responsible for running smooth, well-paced shifts, supporting your team, and creating a consistent, high-quality guest experience.
Cocktail experience is highly desirable, as this is a drinks-led venue with a strong focus on product knowledge and presentation.
Key Responsibilities
Lead and manage shifts, ensuring smooth and efficient operations
Deliver a high standard of guest experience in an ******** setting
Support, train, and motivate the team on the floor and behind the bar
Maintain strong service standards and attention to detail
Manage bookings and guest flow throughout the evening
Handle guest feedback with professionalism and care
Ensure compliance with licensing laws and health & safety requirements
Lead by example and contribute to a positive team culture
About You
Proven experience as a Duty Manager or a strong senior ready to step up
Current LCQ and Duty Manager Certificate (or ability to obtain)
Solid cocktail knowledge and bartending experience
Calm, confident leader with strong communication skills
Excellent attention to detail and service standards
Comfortable working in a fast-paced but controlled environment
Passion for hospitality and creating memorable guest experiences
What We Offer
Competitive pay and staff benefits
Opportunities for growth within a dynamic hospitality group
Staff discounts across all venues (and more)
A supportive and professional team environment
Free counselling support
Industry Rate 3 Peak Ski Pass
The chance to work in a unique, premium cocktail venue
If you appreciate great cocktails, enjoy leading from the floor, and take pride in delivering a more refined guest experience, we’d love to hear from you.
