Dutch Wonderland Rides Manager
Job Description
This year-round, full-time position requires open schedule availability during peak season, including extended work hours, evenings, weekends and holidays.
We are currently looking for a:
Dutch Wonderland Rides Manager
Roles & Responsibilities:
Roles & Responsibilities
Supervisory Duties:
Manage all aspects of the Rides team and any other assigned departments
Lead by example, attitude, and as a representation of Dutch Wonderland ’s core values
Act as an approachable mentor and coach to all assigned team members
Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental spending and budgets
Act as a strategic visionary to implement measures that will favorably impact process, people, and/or profit
Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
Become knowledgeable of performing the essential duties of all rides positions and backfill these positions when needed
Participate in all aspects of supervision of assigned employees, including hiring, orientation , training, performance coaching, and discipline.
Ensure that all required meal and other breaks are being given in accordance with PA law
Assist with team scheduling and timekeeping activities
Departmental Duties:
Ensure that all rides are being operated within compliance to all state, local, manufacturer, and industry standards
Develop and implement department policies, procedures, and is responsible for the creation and dissemination of department specific handbooks
Maintains a sense of calmness and professionalism during tense, escalated or emergency situations
Maintains constant vigilance to identify potential hazards and inform s maintenance and Park leadership of these issues
Monitors the weather during daily operations and oversees any necessary ride closures
Ensures that attractions documentation is compliant with Company standards
Participate in the Manager on Duty program, if needed
All other duties assigned by leadership
Education & Experience:
High School Diploma or equivalent.
Bachelor’s degree in Business Administration, Management, Hospitality or related discipline preferred.
5+ years of relevant Amusement Park or Theme Park industry experience.
1+ years of previous managerial experience preferred
Required to successfully complete the International Ride Operator Certification (iROC) course within the first year of employment. Successful course completion is required for this position. There is no cost to the team member for the course.
Languages: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
Must be at least 1 8 years of age to comply with PA Child Labor Laws
Must demonstrate a willingness to learn and ability to follow instructions
Must be guest-focused and also work well with other team members and supervisors
Physical Requirements:
Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
Ability to reach above shoulders throughout the workday
Ability to remain on feet for majority of the workday
Ability to remain sedentary for periods of time, while using a computer
Ability to climb or descend stairs for some coasters, rides, and attractions
Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
Ability to see details of objects that are more than a few feet away
Working Conditions:
This role will be based in both an office setting as well as outdoor Park environment
Subject to frequent interruptions and requests that may require reprioritization of activities
Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.
Palace Perks and Benefits:
Competitive compensation
Management Incentive Plan
Comprehensive health and wellness package
401k Savings and Investment plan
Free admission to Palace Parks in the continental US
Generous vacation and sick time
When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.
If you’re ready to join our amazing team, please visit our website at www.palaceentertainment.com - “Work With Us” tab - to explore all of our open positions and exciting opportunities.
Team member benefits:
Do not miss the chance to spark your career now!
