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Dutch Wonderland Rides Manager

Lancaster, Pennsylvania
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Arts - Entertainment - Publishing
#42561
Remote / WFH
Herschend Family Entertainment

Job Description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

This year-round, full-time position requires open schedule availability during peak season, including extended work hours, evenings, weekends and holidays.
We are currently looking for a:

Dutch Wonderland Rides Manager
Roles & Responsibilities:

Roles & Responsibilities

Supervisory Duties:

Manage all aspects of the Rides team and any other assigned departments

Lead by example, attitude, and as a representation of Dutch Wonderland ’s core values

Act as an approachable mentor and coach to all assigned team members

Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental spending and budgets

Act as a strategic visionary to implement measures that will favorably impact process, people, and/or profit

Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.

Become knowledgeable of performing the essential duties of all rides positions and backfill these positions when needed

Participate in all aspects of supervision of assigned employees, including hiring, orientation , training, performance coaching, and discipline.

Ensure that all required meal and other breaks are being given in accordance with PA law

Assist with team scheduling and timekeeping activities

Departmental Duties:

Ensure that all rides are being operated within compliance to all state, local, manufacturer, and industry standards

Develop and implement department policies, procedures, and is responsible for the creation and dissemination of department specific handbooks


Maintains a sense of calmness and professionalism during tense, escalated or emergency situations

Maintains constant vigilance to identify potential hazards and inform s maintenance and Park leadership of these issues

Monitors the weather during daily operations and oversees any necessary ride closures

Ensures that attractions documentation is compliant with Company standards

Participate in the Manager on Duty program, if needed

All other duties assigned by leadership

Education & Experience:

High School Diploma or equivalent.

Bachelor’s degree in Business Administration, Management, Hospitality or related discipline preferred.

5+ years of relevant Amusement Park or Theme Park industry experience.

1+ years of previous managerial experience preferred

Required to successfully complete the International Ride Operator Certification (iROC) course within the first year of employment. Successful course completion is required for this position. There is no cost to the team member for the course.

Languages: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

Must be at least 1 8 years of age to comply with PA Child Labor Laws



Must demonstrate a willingness to learn and ability to follow instructions

Must be guest-focused and also work well with other team members and supervisors

Physical Requirements:

Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time

Ability to reach above shoulders throughout the workday

Ability to remain on feet for majority of the workday

Ability to remain sedentary for periods of time, while using a computer

Ability to climb or descend stairs for some coasters, rides, and attractions

Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

Ability to see details of objects that are more than a few feet away

Working Conditions:

This role will be based in both an office setting as well as outdoor Park environment

Subject to frequent interruptions and requests that may require reprioritization of activities


Why Palace Entertainment?

We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.

Palace Perks and Benefits:

Competitive compensation

Management Incentive Plan

Comprehensive health and wellness package

401k Savings and Investment plan

Free admission to Palace Parks in the continental US

Generous vacation and sick time

When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.

If you’re ready to join our amazing team, please visit our website at www.palaceentertainment.com - “Work With Us” tab - to explore all of our open positions and exciting opportunities.

Team member benefits:

Do not miss the chance to spark your career now!

 
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