Domestic International Ticketing Executive

Technomine


Travel Agent
Technomine • Ahmedabad, Gujarat • via LinkedIn
23 hours ago
Full–time
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Job description
Location: CG Road, Ahmedabad, Gujarat

About Technomine:

Founded in 2008, Technomine is a client-centric Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) partner based in India. We provide high-quality services to clients across the United States, United Kingdom, Europe, and the Middle East. Our expertise spans various industries, including Video Surveillance, Travel, He...
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All 4 Season


Domestic International Ticketing Executive
All 4 Season • Ahmedabad, Gujarat • via LinkedIn
18 hours ago
Full–time
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Job description
Company Description

All Four Season is a travel company based in Ahmedabad Mumbai committed to creating unforgettable travel experiences for leisure and corporate travelers alike. We are passionate about travel and sharing the world's wonders while providing best-in-class services to facilitate our travelers' business and personal travel needs.

Job Summary:

We are seeking a highly skilled and detail-oriented Ticketing Executive to join our team and manage ticketing operations during night hours. The ideal candidate should have a strong background in ticketing processes for airlines and travel services, exceptional problem-solving skills, and the ability to work independently in a remote setting.

Key Responsibilities:

1. Ticketing Operations:

· Book, cancel, reschedule, and manage tickets for domestic and international travel.

· Handle amendments, refunds, and re-issuances of tickets as per client requirements.

· Monitor and resolve any ticketing-related issues promptly.

2. Customer Support:

· Provide excellent customer service via calls, emails, and chat during the night shift.

· Address client queries related to ticketing, fares, and routing.

3. System Handling:

· Proficiently operate GDS (Global Distribution Systems) like Amadeus, Galileo, or Sabre for ticketing and reservation purposes.

· Ensure accuracy in data entry and booking processes.

4. Coordination:

· Collaborate with airlines, travel suppliers, and internal teams for smooth ticketing operations.

· Keep clients informed about travel updates, schedule changes, and policies.

5. Reporting Compliance:

· Maintain logs of transactions and prepare daily reports.

· Ensure compliance with company policies and regulatory guidelines.

Required Qualifications Skills:
• Proven experience in airline ticketing or travel services (minimum 1-2 years).
• Proficiency in GDS systems like Amadeus, Galileo, or Sabre (certification preferred).
• Strong knowledge of airline ticketing policies, fare rules, and international routing.
• Excellent verbal and written communication skills in English.
• Ability to work independently in a remote setting with minimal supervision.
• Reliable internet connection and a conducive work-from-home setup.

Preferred Qualifications:
• Candidates based in Ahmedabad, Gujarat will be given priority.
• Experience in handling clients during night hours or flexible with night shifts.
• Familiarity with visa regulations, baggage policies, and travel restrictions is a plus.

Work Hours:
• Night Shift (6:00 PM to 2:00 AM IST)

Benefits:
• Competitive salary.
• Flexible work-from-home arrangement.

Opportunity to work with a dynamic team in the travel Read more