Domestic Hindi Telecaller Bpo Execu

Aimlay Pvt Ltd ( Recruitment )


Grievance Offer- Refund- BPO
Aimlay Pvt Ltd ( Recruitment ) • New Delhi, Delhi • via LinkedIn
2 days ago
Full–time
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Job description
Company Description

Aimlay Pvt Ltd started as an educational counseling service that greatly aided students in achieving academic excellence. Over time, our reputation grew among students and professionals desiring to complete their education. We helped them gain admission to reputable universities and colleges, resulting in significant positive outcomes. Our broader and greater perspective has now led hundreds of students to seek our professional guidance.

Role Description

This is a full-time on-site role for a Grievance Officer - Refund - BPO, located in Delhi. The Grievance Officer will be responsible for managing and processing refund requests, addressing customer grievances, and ensuring timely resolution of issues. The role involves daily interaction with customers, maintaining accurate records of complaints, coordinating with various departments to address issues, and ensuring customer satisfaction through efficient handling of grievances.

Qualifications
• Customer Service and Complaint Resolution skills
• Experience in handling refund processes and maintaining accurate records
• Excellent Communication and Interpersonal skills
• Problem-solving and Conflict Resolution skills
• Proficiency in MS Office and database management systems
• Ability to work in a high-pressure environment and meet deadlines
• Prior experience in a BPO or customer-facing role is a plus
• Bachelor’s degree in Business, Communications, or a related field is preferred

Interested candidates can share their resume on: team.lead.hr@aimlay.com or call directly on: +28+550058

Regards

Surbhi Jain
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SK Group


Domestic Hindi Telecaller Bpo Execu...
SK Group • Delhi • via WorkIndia.in
3 days ago
₹10K–₹14K a month
Full–time
No Degree Mentioned
Apply on WorkIndia.in
Job description
Salary Range : Rs. 10000 - Rs. 14000 , based on skills, experience, and interview performance

Educational Requirement : 12th Pass

Work Arrangement : Work From Office

Gender Preference : Both male and female can apply

Skills Requirement : No predefined skills necessary

Experience Requirement : Fresher

Location : Sector 15 - Noida

Working Hours : +:30 AM - 6:30 PM | Monday to Saturday

Additional Info : Telecalling Work | No English | Freshers Can Apply | Telecalling Work. | None Read more