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Documentation Specialist – Operations
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#660276
Full Time
Job Description
Documentation Specialist – Operations role involves managing, coordinating, and tracking original certificates and documentation received from multiple Indian states for Apostille, Attestation, and related documentation services. The position requires strong responsibility in handling original documents, coordinating with processing agencies, and maintaining accurate records in the CRM system.
Key Responsibilities
1. Document Receiving & Verification
● Receive original certificates and documents couriered from various states such as Kerala, Tamil Nadu, Punjab, Maharashtra, etc
● Verify documents against internal records
● Maintain proper acknowledgment and tracking
2. Documentation Processing Coordination
● Coordinate with concerned processing agencies for Apostille, Attestation, and Postal documentation
● Submit documents for processing and collect completed documents
● Ensure secure and professional handling of original certificates at all times
3. Inter-State Dispatch & Coordination
● Coordinate dispatch of completed documents back to respective state hubs / branch offices
● Support bulk documentation movement to optimize logistics cost and timelines
● Ensure proper packing and documentation prior to dispatch.
4. CRM & Record Management
● Update the CRM with complete and accurate information, including:
○ Document receipt
○ Submission and processing status
○ Dispatch details
○ Tracking information
● Maintain systematic digital and physical records
5. Internal & Partner Communication
● Coordinate with internal teams, branches, and authorized partners regarding document status
● Respond to operational queries related to documentation progress
Required Skills & Qualifications Mandatory
● BA/B.Com/BBA or Graduate in any field. Freshers are also welcome.
● Delhi / NCR based candidate preferred
● High responsibility in handling original certificates
● Basic computer skills (CRM, Excel, Email)
● Attention to detail and data accuracy
● Professional communication skills
Preferred
● Experience in documentation, attestation, visa, or back-office operations
● Familiarity with Apostille / Attestation workflows
● Ability to handle bulk documentation efficiently
Work Nature
● Office-based role at our Delhi / NCR office
● Documentation-intensive position with high trust responsibility
Why Join We Attestory
● Growing PAN-India documentation services company
● Stable operations-focused role
● Incentive-based earning opportunity
● Clear growth path into Senior Operations / Hub Management
● Exposure to high-volume B2B documentation workflows
Key Responsibilities
1. Document Receiving & Verification
● Receive original certificates and documents couriered from various states such as Kerala, Tamil Nadu, Punjab, Maharashtra, etc
● Verify documents against internal records
● Maintain proper acknowledgment and tracking
2. Documentation Processing Coordination
● Coordinate with concerned processing agencies for Apostille, Attestation, and Postal documentation
● Submit documents for processing and collect completed documents
● Ensure secure and professional handling of original certificates at all times
3. Inter-State Dispatch & Coordination
● Coordinate dispatch of completed documents back to respective state hubs / branch offices
● Support bulk documentation movement to optimize logistics cost and timelines
● Ensure proper packing and documentation prior to dispatch.
4. CRM & Record Management
● Update the CRM with complete and accurate information, including:
○ Document receipt
○ Submission and processing status
○ Dispatch details
○ Tracking information
● Maintain systematic digital and physical records
5. Internal & Partner Communication
● Coordinate with internal teams, branches, and authorized partners regarding document status
● Respond to operational queries related to documentation progress
Required Skills & Qualifications Mandatory
● BA/B.Com/BBA or Graduate in any field. Freshers are also welcome.
● Delhi / NCR based candidate preferred
● High responsibility in handling original certificates
● Basic computer skills (CRM, Excel, Email)
● Attention to detail and data accuracy
● Professional communication skills
Preferred
● Experience in documentation, attestation, visa, or back-office operations
● Familiarity with Apostille / Attestation workflows
● Ability to handle bulk documentation efficiently
Work Nature
● Office-based role at our Delhi / NCR office
● Documentation-intensive position with high trust responsibility
Why Join We Attestory
● Growing PAN-India documentation services company
● Stable operations-focused role
● Incentive-based earning opportunity
● Clear growth path into Senior Operations / Hub Management
● Exposure to high-volume B2B documentation workflows
