Verified Job
Clerical - Administrative
Dispatch & Facilities Administration Officer
Clerical - Administrative
#35881
Remote / WFH
DuluxGroup
Job Description
Dual role with variety across dispatch and site operations
Key role supporting daily delivery performance and customer outcomes
Fast-paced environment with strong team and onsite impact
About Us
Proudly part of the DuluxGroup, B&D Group are the market leader in garage door solutions and technology. Since 1956, B&D has been keeping homes and families safe while manufacturing over 5 million garage doors worldwide.
The company thrives on teamwork, innovation, and employee well-being, believing that success comes from a united team. It champions continuous improvement and bold thinking, encouraging all team members to challenge norms, make a difference and never stop learning. Above all, B&D fosters a people-first culture, offering support, flexibility, and growth opportunities, with work-life balance deeply embedded in its operations.
What You’ll Be Doing
Join a well-established manufacturing leader where you’ll play a key role in keeping operations running smoothly. This is a hands-on, dual-function role (65% dispatch / 35% maintenance admin support) suited to someone highly organised, detail-driven, and comfortable working in a fast-paced environment.
You’ll coordinate daily dispatch operations, ensuring products are delivered accurately and on time, while also supporting the maintenance team with essential administrative tasks to keep the site running efficiently.
Responsibilities
Coordinate daily dispatch schedules and manifests, ensuring accurate and on-time delivery
Liaise with transport providers, warehouse teams, and stakeholders to manage workflow and resolve issues
Manage customer enquiries, inbox, calls, and maintain accurate records and reporting
Support maintenance administration including work order tracking, scheduling, and parts coordination
Our Benefits
Up to $1,000 annually to cover private health extras gap costs
Exclusive discounts on DuluxGroup products and partner offers
Stay active anytime, anywhere through our partnership with Fitness Passport
20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
Market leading learning, development and career pathways
Access to our Wellbeing Hub and full EAP support
Recognition programs that celebrate your impact
What We’re Looking for
Previous experience in an administration-focused role
Experience in manufacturing, logistics, or warehouse environments (advantageous)
Exposure to dispatch or coordination work is highly regarded
Strong organisational skills with the ability to manage competing priorities
High attention to detail and accuracy
Confident communicator across phone, email, and stakeholders
Comfortable learning new systems and working in a fast-paced environment
Why Join Us?
Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’
With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.
By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.
If this sounds like an environment you would like to be a part of, please apply online!
Video
Key role supporting daily delivery performance and customer outcomes
Fast-paced environment with strong team and onsite impact
About Us
Proudly part of the DuluxGroup, B&D Group are the market leader in garage door solutions and technology. Since 1956, B&D has been keeping homes and families safe while manufacturing over 5 million garage doors worldwide.
The company thrives on teamwork, innovation, and employee well-being, believing that success comes from a united team. It champions continuous improvement and bold thinking, encouraging all team members to challenge norms, make a difference and never stop learning. Above all, B&D fosters a people-first culture, offering support, flexibility, and growth opportunities, with work-life balance deeply embedded in its operations.
What You’ll Be Doing
Join a well-established manufacturing leader where you’ll play a key role in keeping operations running smoothly. This is a hands-on, dual-function role (65% dispatch / 35% maintenance admin support) suited to someone highly organised, detail-driven, and comfortable working in a fast-paced environment.
You’ll coordinate daily dispatch operations, ensuring products are delivered accurately and on time, while also supporting the maintenance team with essential administrative tasks to keep the site running efficiently.
Responsibilities
Coordinate daily dispatch schedules and manifests, ensuring accurate and on-time delivery
Liaise with transport providers, warehouse teams, and stakeholders to manage workflow and resolve issues
Manage customer enquiries, inbox, calls, and maintain accurate records and reporting
Support maintenance administration including work order tracking, scheduling, and parts coordination
Our Benefits
Up to $1,000 annually to cover private health extras gap costs
Exclusive discounts on DuluxGroup products and partner offers
Stay active anytime, anywhere through our partnership with Fitness Passport
20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
Market leading learning, development and career pathways
Access to our Wellbeing Hub and full EAP support
Recognition programs that celebrate your impact
What We’re Looking for
Previous experience in an administration-focused role
Experience in manufacturing, logistics, or warehouse environments (advantageous)
Exposure to dispatch or coordination work is highly regarded
Strong organisational skills with the ability to manage competing priorities
High attention to detail and accuracy
Confident communicator across phone, email, and stakeholders
Comfortable learning new systems and working in a fast-paced environment
Why Join Us?
Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’
With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.
By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.
If this sounds like an environment you would like to be a part of, please apply online!
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