Director Of Public Relations
Job Description
About the Role:
• Championing improved service delivery for existing clients
2. Advisory Lead on crisis
3. Ensure client retention, renewals and timely collections
4. Ensuring adherence to client goal sheet
5. Driving the client reviews with the teams on timely basis
6. Evolving media efficiency quotient within the team
7. Ensuring client satisfaction levels at minimum 4 on the
scale of 1 to 5 (one being lowest and 5 highest)
• Ensuring support and direction to the team on improving service quality
• 2. Reviewing team performance on client and conduct load
• assessment
• 3. Ensuring timely reviews of performance on the KRAs with
• constructive feedback
• 4. Team engagement and motivation
• 5. Identifying training needs and intimating the training
• team for further action and plan
New Business Development
Driving revenue through NBD and VAS
NBD presentation and ideation
• Requirements:
• Proven experience as a Public Relations Officer or similar PR role. Background / understanding of ed-tech/ start-up industry will be a major plus.
• • Experience managing media relations (online, broadcast and print)
• • Background in researching, writing and editing publications
• • Proficient in MS Office and social media
• • Familiarity with project management software and video/photo editing is a plus
• • Strong communication ability (oral and written)
• • Excellent organizational skills
• • Ability to work well under pressure
• • Creativity and problem-solving aptitude
Number of years of experience: 10 years and above
Interested candidates can send us their resume at hello@whizzhr.com
Warm regards,
• Sairose Mosani
