Sponsored
Verified Job Customer Support / TeleCaller

Director of Clinical Services (Part-time)

Acton, Australian Capital Territory
Customer Support / TeleCaller
#699618
Remote / WFH

Job Description

Skip to main content
Start of main content

Job title, keywords or company

Acton ACT

50 km


Last 24 hours
filter

Pay
filter

Remote

Job Type
filter

Education level
filter
jobs in Acton ACT
0 jobs - since yesterday

Bartender (F&B Attendant)
LDK Healthcare
Weston Creek ACT
Visited 3 hours ago
Wait Staff
7 Cutz Steakhouse
Canberra ACT 2601
Visited 2 hours ago
Storeperson
Toll Group
Campbell ACT
Visited 2 hours ago
Casual Sales Assistant SHERIDAN Outlet Canberra
Sheridan
Fyshwick ACT
Referral program
Insurance services
Employee assistance program
Seeking Nannies and Babysitters in Canberra
Little Lovelies Nanny & Babysitting Agency
Canberra ACT
Visited 2 hours ago
Indoor Plants Technician
Often responds within 1 day
Rentokil Initial
Canberra ACT 2600
Fuel card
Employee assistance program
General Manager - Sales ACT
AVEC
Canberra ACT
Parental leave
Opportunities for promotion
Work from home
Visited 2 hours ago
Store Manager, Canberra
Optus
Canberra ACT
ACT Head of Warehouse and Logistics
Pro AV Solutions
Canberra ACT
Director of Clinical Services (Part-time)
Karralika Programs
Canberra ACT
Annual leave
Employee assistance program
Salary packaging
Residential Support Worker
Stride
Garran ACT 2605
Salary packaging
Visited 2 hours ago
MR Delivery Driver - (Metalflex) Fyshwick
Reece Group
Fyshwick ACT
Parental leave
Annual leave
Insurance services
Fuel discount
Casual Dental Assistant
Deakin Dental Care
Canberra ACT 2600
Free parking
Visited 2 hours ago
Program Manager
Nova Group
Canberra ACT
Parental leave
Health insurance
Gym membership
Employee assistance program
Salary packaging
Visited 2 hours ago
Lecturer
Australian National University
Canberra ACT 2601
Visited 2 hours ago
Casual Dental Assistant
Florey Dental
Belconnen ACT
Electrical Works Practices Officer - Switching
Evoenergy
Greenway ACT 2900
Gym membership
On-site parking
Electrical Works Practices Officer - Overhead
Evoenergy
Greenway ACT 2900
Gym membership
On-site parking
Food and Beverage Supervisor
LDK Healthcare
Canberra ACT
On-site parking
Support Worker - South ACT
Uniting NSW.ACT
Woden ACT
Salary packaging
Employee rewards program
View similar jobs with this employer
School Crossing Supervisor
Transport For NSW
Queanbeyan NSW 2620
Uniform provided
Visited 2 hours ago
Assistant - Catering
Compass Group Australia
Canberra ACT 2601
View similar jobs with this employer
Lead WIM Investigator
Amazon Support Services Pty Ltd
Canberra ACT
Visited 2 hours ago
Security Supervisor
Millennium
Canberra ACT
Educator
EDGE EARLY LEARNING ADMINISTRATION
Charnwood ACT 2615
Referral program
Uniform allowance
Employee assistance program
Salary packaging
Opportunities for advancement
Visited 2 hours ago
People also searched:
Employers: Post a Job
















Form an integral part of a person-centred community organisation providing ******* and other drug treatment and support programs across ACT and Southern NSW
Generous salary plus super, phone, laptop, access to fleet vehicle and great benefits, including up to $15,990 salary packaging!
Use your clinical governance and management experience to make a difference in our communities!
Karralika Programs is a non-government organisation providing residential and community-based treatment for individuals and their families who are impacted by ******* and other drugs (AOD).

Operating throughout the ACT and Southern NSW for over 45 years, we provide a range of high-quality, evidence-based programs to support our clients to learn about themselves behaviourally, cognitively, and emotionally to achieve and sustain positive outcomes for life.
We provide person-centred, trauma-informed and family-inclusive programs. Everything that we do at Karralika is to improve the lives of people in our community and empower self-determination for everyone.
We now have a unique opportunity for an experienced Director of Clinical Services to join our Executive team part-time.

The Opportunity

As one of two part time Directors of Clinical Services, you will work closely together having responsibility for the oversite of clinical governance, ensuring services meet quality, safety, and compliance standards, and supporting best-practice service delivery.

This role sits within the Executive team providing strategic and clinical leadership across the organisation, working closely with the CEO and Corporate Services Director to support the organisation’s strategic goals and direction.
The role involves leading the design, implementation and evaluation of clinical programs, while monitoring outcomes and driving continuous improvement. You will provide expert guidance to Program Managers and clinical teams, building workforce capability and supporting professional development. You will contribute to organisational strategy, policy development and decision-making, while maintaining strong relationships with stakeholders, partners and funders.
The position also plays a key role in risk management, incident reporting, and maintaining accreditation and compliance frameworks. This is a senior leadership role suited to an experienced clinician with strong governance, strategic and operational expertise.
We have a range of programs across Canberra and regional NSW, including Wagga Wagga, Griffith and the South Coast, that will involve some travel to these locations. We are open to a candidate based in one of these service locations, with regular travel to other locations.

This is a unique opportunity where you will have the versatility in your role to be able to provide advice to staff working with clients, right through to making executive decisions and influencing our organisation’s strategy and direction.

Your duties will include:

Overseeing various services and ensuring the staff are supported and that our programs are running effectively, providing high standards of care;
Setting up new services, including writing tenders and bids for grant funding, and creating business cases;
Working with external stakeholders like funding bodies, community organisation leaders and referral partners;
Providing high-level, sophisticated clinical support and advice to our staff and managers who work with our clients, promoting continuous practice improvement ;
Lead and support the quality and risk domain of the organisation;
Working with the executive team to support HR services and leadership; and
Compiling and analysing client data for tenders and reports.


About You

As a Director of Clinical Services, you will have a strong background in AOD or other mental health services, and have experience in a role where you managed multiple programs or multiple sites.
This role forms part of our executive leadership team, and you will have experience in developing and overseeing clinical governance frameworks.

You will have:

Tertiary qualification in addiction studies, psychology, nursing or a related discipline.
Demonstrated experience in clinical leadership, program development and clinical governance.
Strong understanding of ******* and other drug treatment services or a related sector.
Proven ability to lead, mentor and develop multidisciplinary teams.
High-level communication, stakeholder engagement and relationship management skills.
Experience in policy development, service design and applying legislative frameworks.
Strong analytical, research and evaluation skills to inform service improvement.
Ability to manage risk, compliance and quality assurance processes.
Current National Police Check, Working With Vulnerable People Check and Driver’s Licence.
Remuneration & Benefits

You will have the ability to shape and develop our programs with a focus on positive health and recovery outcomes for our clients, as well as supporting the staff who walk alongside them.

As Director of Clinical Services, you will receive a generous benefits which include:

Phone and laptop
Access to a fleet vehicle
Salary packaging opportunities
5 weeks annual leave (plus leave loading)
Professional development opportunities
Employee Assistance Program
Apply Now!

At Karralika Programs, inclusion isn’t a buzzword — it’s who we are. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally diverse individuals, LGBTQIA+ communities, young people, people with disability, and those with lived experience of AOD recovery.

Everyone has a seat at our table. Come and join us!

To apply, please send your CV and cover letter through to careers@karralika.org.au.

For a confidential discussion regarding this opportunity, please contact the Chief Executive Officer, Sharon Tuffin, on (02) 6185 1300 or via careers@karralika.org.au.
View more Director Jobs in Acton →
Sponsored

Similar Openings in Customer Support / TeleCaller

More jobs you might like

Call Centre Agent purvi Verified
Bransford, England Customer Support / TeleCaller

Job Description: This is a fantastic opportunity to work within a Friendly, lively fun-to-work environment. This is a office based Role We a...

Posted 2h ago View Details
DGM FPampA HR Manager Verified
Remote / WFH Customer Support / TeleCaller

What you’ll do The Financial Planning and Analysis (FPA) Lead provides expert knowledge to deliver financial plans and analysis and linking ...

Posted 2h ago View Details
Telecaller inbound process New HR Manager Verified
Remote / WFH Customer Support / TeleCaller

Responsiblities: Making Inbound and Outbound calls with potential customers and explaining the services offered by the company. Calling, con...

Posted 2h ago View Details
Front Desk Receptionist HR Manager Verified
Remote / WFH Customer Support / TeleCaller

To manage front desk traffic effectively. To be able to operate basic computer system. Job Type: Full-time Salary: ₹8,846.23 - ₹17,500.51 pe...

Posted 2h ago View Details