Verified Job
Marketing
Director, Marketing Technology & Operations
Marketing
#57560
Remote / WFH
Ironclad, Inc.
Job Description
Location
San Francisco; New York City
Address
San Francisco, California
Employment Type
Full time
Location Type
Hybrid
Department
Marketing & Strategy
Compensation
Base Salary Range: $174K – $217K • Offers Equity • Offers Bonus
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
This individual will report to the Chief Marketing & Strategy Officer.
Responsibilities:
Technology & Infrastructure
Own and evolve the marketing technology stack, including MAP, CRM integrations, attribution tooling, ABM platforms, website, and campaign management systems
Design and enforce scalable processes for campaign execution, lead management, funnel operations, and community engagement
Define and own the operational infrastructure that connects top-of-funnel brand programs through to closed-won pipeline
Partner with demand gen, content, and field teams to ensure operational readiness for campaigns and launches
Team & Leadership
Lead, mentor, and grow a team of GTM engineers and Ops specialists
Set team priorities, own the ops roadmap, and communicate progress and tradeoffs to marketing leadership
Serve as the operational backbone for the marketing org — the person others come to when something needs to get done right
Requirements:
8+ years in marketing operations, with at least 2 years in a leadership role
Deep hands-on experience with enterprise marketing technology stacks — you've built, migrated, and maintained these systems, not just managed vendors. Preference for experience with Marketo, Salesforce, 6sense, Optimizely, GA4, Glean.
Demonstrated experience implementing AI tools, automations, or agents in a marketing context — you've shipped things, not just explored them
Strong understanding of the full marketing funnel and how ops connects each stage: brand demand pipeline retention/community
Fluency in marketing data: attribution models, funnel metrics, lead scoring, campaign reporting, and CRM hygiene
Excellent cross-functional communicator — able to translate technical tradeoffs into business decisions for non-technical stakeholders
Bias toward action, high ownership, and comfort operating in ambiguity
Base Salary Range: $174,000.00 - $217,000.00
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
San Francisco; New York City
Address
San Francisco, California
Employment Type
Full time
Location Type
Hybrid
Department
Marketing & Strategy
Compensation
Base Salary Range: $174K – $217K • Offers Equity • Offers Bonus
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
This individual will report to the Chief Marketing & Strategy Officer.
Responsibilities:
Technology & Infrastructure
Own and evolve the marketing technology stack, including MAP, CRM integrations, attribution tooling, ABM platforms, website, and campaign management systems
Design and enforce scalable processes for campaign execution, lead management, funnel operations, and community engagement
Define and own the operational infrastructure that connects top-of-funnel brand programs through to closed-won pipeline
Partner with demand gen, content, and field teams to ensure operational readiness for campaigns and launches
Team & Leadership
Lead, mentor, and grow a team of GTM engineers and Ops specialists
Set team priorities, own the ops roadmap, and communicate progress and tradeoffs to marketing leadership
Serve as the operational backbone for the marketing org — the person others come to when something needs to get done right
Requirements:
8+ years in marketing operations, with at least 2 years in a leadership role
Deep hands-on experience with enterprise marketing technology stacks — you've built, migrated, and maintained these systems, not just managed vendors. Preference for experience with Marketo, Salesforce, 6sense, Optimizely, GA4, Glean.
Demonstrated experience implementing AI tools, automations, or agents in a marketing context — you've shipped things, not just explored them
Strong understanding of the full marketing funnel and how ops connects each stage: brand demand pipeline retention/community
Fluency in marketing data: attribution models, funnel metrics, lead scoring, campaign reporting, and CRM hygiene
Excellent cross-functional communicator — able to translate technical tradeoffs into business decisions for non-technical stakeholders
Bias toward action, high ownership, and comfort operating in ambiguity
Base Salary Range: $174,000.00 - $217,000.00
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
