Verified Job
IT / Software / Data Analyst
Director Learning & Development
IT / Software / Data Analyst
#668022
Remote / WFH
Job Description
Company Description
We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.
We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups .
Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.
Job Description
Accor Academy & Learning Governance
• Act as the regional custodian of the Accor Academy, ensuring consistent deployment of learning standards across South Asia.
• Oversee delivery of corporate, brand, and functional training programs across hotels.
• Ensure learning needs are identified, prioritized, and delivered in line with business requirements.
• Govern learning content, certifications, learning pathways, and assessment processes.
• Track training delivery, participation, feedback, and learning effectiveness through robust MIS and reporting.
Learning & Development Strategy
• Define and execute the regional L&D strategy aligned with business goals and growth plans.
• Translate global learning frameworks into regionally relevant and impactful solutions.
• Develop annual learning plans, budgets, and success metrics.
• Drive a strong culture of continuous learning and capability building.
Leadership & Capability Development
• Design and deliver leadership development programs for Supervisors, Managers, and Senior Leaders.
• Build leadership pipelines and readiness for critical roles.
• Strengthen functional capabilities across hotel operations and support functions.
• Embed people leadership, service excellence, and performance culture across the region.
Pre-opening & Transformation Support
• Lead L&D strategy and execution for hotel pre-openings, re-brandings, and major change initiatives.
• Approve and govern pre-opening training plans and budgets.
• Partner with hotel leadership teams to ensure timely training rollouts and operational readiness.
• Support transformation initiatives through structured learning and change enablement.
Regional Team Leadership
• Lead, coach, and develop regional L&D teams across South Asia.
• Build strong internal trainer capability and succession within the learning function.
• Encourage collaboration, knowledge sharing, and best practices across markets.
• Role-model organizational values and foster a strong learning culture.
Stakeholder & Owner Engagement
• Partner with General Managers to align learning initiatives with business priorities.
• Act as a trusted advisor on people capability, workforce readiness, and talent development.
• Present learning plans, progress, and impact at regional and leadership forums.
Qualifications
• Bachelor’s Degree in Hotel Management
• Postgraduate qualification in Human Resources, Learning & Development, or Management preferred
• 15+ years of progressive experience in hospitality Learning & Development
• 7–10 years in a senior or regional L&D leadership role
• Proven experience with leadership development, academies, and hotel pre-openings
Additional Information
• A strategic and hands-on L&D leader with deep understanding of hospitality operations
• Comfortable working in a multi-brand, multi-location, and multicultural environment
• Strong influencer with senior stakeholders and hotel leadership teams
• Passionate about learning innovation, leadership development, and people growth
We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.
We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups .
Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.
Job Description
Accor Academy & Learning Governance
• Act as the regional custodian of the Accor Academy, ensuring consistent deployment of learning standards across South Asia.
• Oversee delivery of corporate, brand, and functional training programs across hotels.
• Ensure learning needs are identified, prioritized, and delivered in line with business requirements.
• Govern learning content, certifications, learning pathways, and assessment processes.
• Track training delivery, participation, feedback, and learning effectiveness through robust MIS and reporting.
Learning & Development Strategy
• Define and execute the regional L&D strategy aligned with business goals and growth plans.
• Translate global learning frameworks into regionally relevant and impactful solutions.
• Develop annual learning plans, budgets, and success metrics.
• Drive a strong culture of continuous learning and capability building.
Leadership & Capability Development
• Design and deliver leadership development programs for Supervisors, Managers, and Senior Leaders.
• Build leadership pipelines and readiness for critical roles.
• Strengthen functional capabilities across hotel operations and support functions.
• Embed people leadership, service excellence, and performance culture across the region.
Pre-opening & Transformation Support
• Lead L&D strategy and execution for hotel pre-openings, re-brandings, and major change initiatives.
• Approve and govern pre-opening training plans and budgets.
• Partner with hotel leadership teams to ensure timely training rollouts and operational readiness.
• Support transformation initiatives through structured learning and change enablement.
Regional Team Leadership
• Lead, coach, and develop regional L&D teams across South Asia.
• Build strong internal trainer capability and succession within the learning function.
• Encourage collaboration, knowledge sharing, and best practices across markets.
• Role-model organizational values and foster a strong learning culture.
Stakeholder & Owner Engagement
• Partner with General Managers to align learning initiatives with business priorities.
• Act as a trusted advisor on people capability, workforce readiness, and talent development.
• Present learning plans, progress, and impact at regional and leadership forums.
Qualifications
• Bachelor’s Degree in Hotel Management
• Postgraduate qualification in Human Resources, Learning & Development, or Management preferred
• 15+ years of progressive experience in hospitality Learning & Development
• 7–10 years in a senior or regional L&D leadership role
• Proven experience with leadership development, academies, and hotel pre-openings
Additional Information
• A strategic and hands-on L&D leader with deep understanding of hospitality operations
• Comfortable working in a multi-brand, multi-location, and multicultural environment
• Strong influencer with senior stakeholders and hotel leadership teams
• Passionate about learning innovation, leadership development, and people growth
