Direct Bank Payroll Jobs In Thane|Inbound Customer Service

Designation: Phone Banking Officer (Inbound/Outbound)
Payroll-Bank Payroll (Non BPo)
Job Location-Thane
Fresher welcome
Salary-18K Net+Incentives
Day Shift
5 days working
Work From Office
Call 7738521154 Nisha

Required Candidate profile
Candidates need to provide information about the banking products to existing customers on call
Candidates Have to solved customers Query on call
Graduation Must (Fresher can also apply)

Role : Customer Service- Inbound process

Designation : E1 (Assistant Manager)

Location : Thane

KEY RESPONSIBILITIES AND ACCOUNTABILITIES :

1.To attract potential customers by answering product and service questions.

2. To suggest information about other products and services.

3.To Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

SKILLS KNOWLEDGE

1.Proven Customer Support Experience.
2.Strong Communication, comprehension and presentation skills.
3. Ability to multi-task, prioritize and manage time effectively.
4. Graduate / Post graduate with minimum 0.6 year of experience in chat/email / Call process
5.Familiar with CRM systems and practices.

6. Candidates from broking industry are preferred

Voice Process Only Read more