Verified Job
Digital Marketing
Digital Support Specialist
Digital Marketing
#798414
Remote / WFH
Tasman District Council
Job Description
Richmond, New Zealand
Reference: 6922754
Combine your IT expertise and customer service skills
Work in a supportive and collaborative team culture
Opportunities for professional development and growth
Base salary + benefits + health insurance + day off on your birthday
Permanent, full time role based in Richmond, Tasman
About the role:
In this role you will get to work in all area of the organisation, so a friendly and positive attitude to help build and maintain great working relationships is a must, prior customer service experience is essential.
Some key tasks:
To provide a high level of customer engagement and support for system, service and technology changes within the organisation
To undertake ITIL incident and problem management response and resolution
Ensure technology services operate effectively and staff are supported
Deputise for the Team Lead - Service Delivery role when required
About you:
You will have an ITIL certification, a Level 4 or above qualification in an IT based subject and at least 2 years' experience within an IT service delivery team.
You will have a passion for IT and customer service with excellent written and verbal communication skills.
You will also need to be well organised, have the ability to multitask as well as be able to adapt to changing work requirements.
If you embrace change and get excited about technology this is the role for you.
The rewards:
Tasman District Council offers a welcoming, friendly and professionally rewarding environment where you can develop your career profile while working in a team who are passionate about their region and their work.
At council we offer:
A great team environment
Ongoing professional development
Flexible working arrangements
Attractive benefits package
Health insurance
A day off on your birthday!
Building great communities through employing great people. Will you be one of them?
Please note we will review applications as they are received and may interview before the close date.
Online applications can be submitted on our website and further information can be obtained by contacting the People & Wellbeing Team on (03) 543-7229 or at vacancy@tasman.govt.nz
Applications Close: 10 Sep 2026
Show less
Reference: 6922754
Combine your IT expertise and customer service skills
Work in a supportive and collaborative team culture
Opportunities for professional development and growth
Base salary + benefits + health insurance + day off on your birthday
Permanent, full time role based in Richmond, Tasman
About the role:
In this role you will get to work in all area of the organisation, so a friendly and positive attitude to help build and maintain great working relationships is a must, prior customer service experience is essential.
Some key tasks:
To provide a high level of customer engagement and support for system, service and technology changes within the organisation
To undertake ITIL incident and problem management response and resolution
Ensure technology services operate effectively and staff are supported
Deputise for the Team Lead - Service Delivery role when required
About you:
You will have an ITIL certification, a Level 4 or above qualification in an IT based subject and at least 2 years' experience within an IT service delivery team.
You will have a passion for IT and customer service with excellent written and verbal communication skills.
You will also need to be well organised, have the ability to multitask as well as be able to adapt to changing work requirements.
If you embrace change and get excited about technology this is the role for you.
The rewards:
Tasman District Council offers a welcoming, friendly and professionally rewarding environment where you can develop your career profile while working in a team who are passionate about their region and their work.
At council we offer:
A great team environment
Ongoing professional development
Flexible working arrangements
Attractive benefits package
Health insurance
A day off on your birthday!
Building great communities through employing great people. Will you be one of them?
Please note we will review applications as they are received and may interview before the close date.
Online applications can be submitted on our website and further information can be obtained by contacting the People & Wellbeing Team on (03) 543-7229 or at vacancy@tasman.govt.nz
Applications Close: 10 Sep 2026
Show less
