Verified Job
Jobs
Digital Product Design Leader
Jobs
#645871
Full Time
Job Description
About Our Team
We are the go-to partner for millions of small and medium-sized businesses who need to promote themselves effectively in the modern age.
We provide a range of digital and print services at every stage of their journey, empowering them to create their unique identity and expert design support when they need inspiration.
What You'll Do
You'll focus on the end-to-end experience for both admins and customers, enabling admins to manage budgets and permissions, and helping customers purchase, track orders, and access real-time support.
You'll approach the experience holistically, collaborating across teams to ensure the service is seamless, scalable, and best-in-class.
Your Key Responsibilities
• Conceptualize and explore visionary new product design solutions that evolve and differentiate our customer experience.
• Shape ambiguous ideas into concrete user stories and innovative product experiences, utilizing a user-centered design process; be hands-on at every stage of the design process, as well as direct more junior designers who are working alongside you.
• Collaborate with data scientists to experiment and evolve our design composition and design generation algorithms, exploring new possibilities for asset, layout, and complex template generation.
• Collaborate closely with our in-house design systems and marketing design teams to ensure generated designs meet the highest quality standards for admins and customers.
• Collaborate with peers throughout the product ecosystem to drive cross-functional alignment, push creativity and innovation, and challenge established thinking.
• Contribute thought leadership and design execution towards a long-term strategy and vision.
• Plan and execute on user research learning agendas with data, consumer insights; utilize research findings and insights as inspiration for and validation for new product concepts.
• Foster a strong, user-centered design practice with the mission of evangelizing UX + design, building a thriving design culture, and sharing your design expertise.
• Attract, inspire and develop talent across the larger design community.
Qualifications and Skills
• A minimum of 10 years of experience designing innovative digital products within large-scale product and service ecosystems.
• At least 5 years of experience working collaboratively with product, engineering, design, content, and user research teams.
• Experience directing and mentoring more junior designers, guiding multi-disciplinary collaborators through a successful user-centered process.
• Multiple case studies demonstrating user-centered, creative, highly conceptual, and innovative design solutions that had measurable positive impact for users and the business.
• Ability to drive and contribute to product discovery and delivery on an iterative and ongoing basis, and coach other team members through the process.
• Experience leveraging quantitative and/or qualitative data to inspire design concepts, prioritize features, validate new product designs, and communicate decisions to stakeholders.
• Ability to build strong cross-functional relationships with design, creative, technical, and business partners; experience managing executive stakeholders.
• Presentation skills and the ability to articulate sophisticated concepts to cross-functional audiences in person, remotely, real-time, and/or asynchronously.
• Strong graphic design and communication design fundamentals including visual and typographic craft.
• Ability to plan, moderate, and execute a variety of goal-oriented workshops across stakeholders, leading to exciting new ideas, newfound consensus, and critical alignment.
• Proficiency in remote-first collaboration, including Figma, Slack, Jira, and Miro.
Please note that to work effectively in our global team environment, you must be willing to work between 11:00 AM and 7:00 PM IST.
We are the go-to partner for millions of small and medium-sized businesses who need to promote themselves effectively in the modern age.
We provide a range of digital and print services at every stage of their journey, empowering them to create their unique identity and expert design support when they need inspiration.
What You'll Do
You'll focus on the end-to-end experience for both admins and customers, enabling admins to manage budgets and permissions, and helping customers purchase, track orders, and access real-time support.
You'll approach the experience holistically, collaborating across teams to ensure the service is seamless, scalable, and best-in-class.
Your Key Responsibilities
• Conceptualize and explore visionary new product design solutions that evolve and differentiate our customer experience.
• Shape ambiguous ideas into concrete user stories and innovative product experiences, utilizing a user-centered design process; be hands-on at every stage of the design process, as well as direct more junior designers who are working alongside you.
• Collaborate with data scientists to experiment and evolve our design composition and design generation algorithms, exploring new possibilities for asset, layout, and complex template generation.
• Collaborate closely with our in-house design systems and marketing design teams to ensure generated designs meet the highest quality standards for admins and customers.
• Collaborate with peers throughout the product ecosystem to drive cross-functional alignment, push creativity and innovation, and challenge established thinking.
• Contribute thought leadership and design execution towards a long-term strategy and vision.
• Plan and execute on user research learning agendas with data, consumer insights; utilize research findings and insights as inspiration for and validation for new product concepts.
• Foster a strong, user-centered design practice with the mission of evangelizing UX + design, building a thriving design culture, and sharing your design expertise.
• Attract, inspire and develop talent across the larger design community.
Qualifications and Skills
• A minimum of 10 years of experience designing innovative digital products within large-scale product and service ecosystems.
• At least 5 years of experience working collaboratively with product, engineering, design, content, and user research teams.
• Experience directing and mentoring more junior designers, guiding multi-disciplinary collaborators through a successful user-centered process.
• Multiple case studies demonstrating user-centered, creative, highly conceptual, and innovative design solutions that had measurable positive impact for users and the business.
• Ability to drive and contribute to product discovery and delivery on an iterative and ongoing basis, and coach other team members through the process.
• Experience leveraging quantitative and/or qualitative data to inspire design concepts, prioritize features, validate new product designs, and communicate decisions to stakeholders.
• Ability to build strong cross-functional relationships with design, creative, technical, and business partners; experience managing executive stakeholders.
• Presentation skills and the ability to articulate sophisticated concepts to cross-functional audiences in person, remotely, real-time, and/or asynchronously.
• Strong graphic design and communication design fundamentals including visual and typographic craft.
• Ability to plan, moderate, and execute a variety of goal-oriented workshops across stakeholders, leading to exciting new ideas, newfound consensus, and critical alignment.
• Proficiency in remote-first collaboration, including Figma, Slack, Jira, and Miro.
Please note that to work effectively in our global team environment, you must be willing to work between 11:00 AM and 7:00 PM IST.
