Verified Job
Digital Marketing
Digital Marketing Operations Specialist
Digital Marketing
#421938
Remote / WFH
Job Description
Job description
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to crafting a workplace that looks like the world that we serve.
Pay and Benefits:
• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
The Digital Marketing Operations Specialist serves as a key member of the Marketing & Communications team and will support and advance our digital presence through our corporate intranet, public websites, social channels, and client learning site. The ideal candidate has a technical background in MarTech (Marketing Technology) and understand relational databases concepts and possesses an analytical mindset to understand how data & technology integrates across platforms and tools.
Your Primary Responsibilities:
• Process the digital request across all platforms (2300 request annually).
• Assist with queue management to ensure tickets are completed on time which require prioritization of assignment.
• Provide platform support across all digital platforms which includes gathering & writing requirements, functional testing, training & documentation, internal and external troubleshooting, resolve any technical issue with our partner agencies, interact with our cyber resiliency & data privacy professionals.
• Provide support for digital platforms including websites, apps, microsite and product hubs, as well as the Martech stack, including applications such as CMS, Cookie Consent, SEO/SEM Tools, Analytics, social media, Intranet, Event Marketing tools, Digital Asset Management, workflow tools, etc.
• Assist in evolving and rationalizing the MarTech ecosystem, developing best practices and improved UX, content structure and usability.
• NOTE: The Primary Responsibilities of this role are not limited to the details above.
Qualifications:
• Minimum of 4 years of related experience
• Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
• Self-Starter / Independent
• Organized, Detailed oriented, communicate effectively and clearly.
• Ability to prioritize work efforts. .
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, ****** orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to crafting a workplace that looks like the world that we serve.
Pay and Benefits:
• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
The Digital Marketing Operations Specialist serves as a key member of the Marketing & Communications team and will support and advance our digital presence through our corporate intranet, public websites, social channels, and client learning site. The ideal candidate has a technical background in MarTech (Marketing Technology) and understand relational databases concepts and possesses an analytical mindset to understand how data & technology integrates across platforms and tools.
Your Primary Responsibilities:
• Process the digital request across all platforms (2300 request annually).
• Assist with queue management to ensure tickets are completed on time which require prioritization of assignment.
• Provide platform support across all digital platforms which includes gathering & writing requirements, functional testing, training & documentation, internal and external troubleshooting, resolve any technical issue with our partner agencies, interact with our cyber resiliency & data privacy professionals.
• Provide support for digital platforms including websites, apps, microsite and product hubs, as well as the Martech stack, including applications such as CMS, Cookie Consent, SEO/SEM Tools, Analytics, social media, Intranet, Event Marketing tools, Digital Asset Management, workflow tools, etc.
• Assist in evolving and rationalizing the MarTech ecosystem, developing best practices and improved UX, content structure and usability.
• NOTE: The Primary Responsibilities of this role are not limited to the details above.
Qualifications:
• Minimum of 4 years of related experience
• Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
• Self-Starter / Independent
• Organized, Detailed oriented, communicate effectively and clearly.
• Ability to prioritize work efforts. .
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, ****** orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
