We are seeking a highly analytical and creative Customer Retention Manager to join our team. As a key player in our e-commerce strategy, you will leverage data-driven insights to develop and implement strategies that drive customer engagement and retention. Your expertise will help us identify valuable consumers and opportunities, ensuring seamless execution and improvement.
The ideal candidate will have a proven track record of driving customer retention initiatives in a digital-first environment. You will be responsible for managing external relationships related to CRM and database management, as well as owning all lifecycle marketing strategies. Your ability to extract learnings and insights from data will be crucial in informing our marketing decisions.