DGM/GM - Business Excellence/Black Belt - Insurance Claims - US Healthcare

V
Vapsnest india pvt ltd


Hiring For Tele Caller Freshers (Female Candidates Preferred)
Vapsnest india pvt ltd • Bengaluru, Karnataka • via Placement India
Full–time
Apply on Placement India
Job description
As a Credit Card Sales Representative, you will be responsible for selling credit card products to prospective customers. You will engage with leads over the phone, through email, or in person, assess customer needs, provide product information, and convert leads into new credit card applications. You will work to achieve monthly and quarterly sales goals, ensuring that customer needs are met with...
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Pragati Jain


DGM/GM - Business Excellence/Black Belt - Insurance Claims - US Healthcare
Pragati Jain • Bengaluru, Karnataka • via IIM Jobs
2 days ago
Full–time
Apply on IIM Jobs
Job description
DGM/AGM - Business Excellence/Black Belt - US Healthcare | Insurance claims | FA| 3PM - 12 Am

Our client is an international Healthcare BPO and is looking for AGM/DGM - Process Excellence having healthcare provider experience.

Key Responsibilities:

- Lead Quality Assurance for the business - Establish, maintain and improve quality framework to ensure noiseless delivery with optimum cost of operations

- Lead efficiency improvement delivering defined targets for the business

- Lead and deliver on value creation goals across clients

- Lead identification and execution of cross geo/cross practice projects

- Lead Capability building for a portfolio of practices

- Develop and execute BE strategy for the portfolio aligned to business needs

- Accountable for business impact for the portfolio

- Work with Sr. Leadership on the priority projects and performance fixes

- Provide thought leadership on new operating models - Leverage digital capabilities to build a lean effective quality organisation. Lead complex (life cycle/ Spotlight account interventions)

Desired Profiles:

- Overall 15+ years relevant experience, with Min. 5 years' experience in US Healthcare

- Bachelor or Master's degree in a technology/ business

- Exposure to (US) Healthcare / Insurance

- Proven Business Excellence Strategy development deployment experience

- Six Sigma BB/Equivalent certified, with excellent Analytical and Problem-solving skills

- MBB would be an advantage

- Demonstrated capability to leverage technology in designing solutions

- Excellent Facilitation skill, presentation communication (both written verbal) Read more