Verified Job Customer Support / TeleCaller

Desktop Support Engineer

Jaipur, Rajasthan

CategoryCustomer Support / TeleCaller

Job ID#275546

Job TypeRemote / WFH

Job Description

• Should have atleast 5+ years of experience in a similar role.
• Ability to mentor and manage team
• Hardware and Network troubleshooting
• Operating System (Windows 10), Printer troubleshooting
• Knowledge of DHCP / DNS / AD concepts / AntiVirus
• Industry certifications including A+, N+ and/or MCSE/CCNA
• Ability to act as a fist point of contact for all desktop and network issues.
• IT Asset Management experience
• Apple iMAC Administration is a plus
• SCEP/Windows Defender...

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