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Desktop Support Engineer
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#255910
Full Time
Job Description
Apply on Post Free Job Website
Desktop Support Engineer✓Jaipur
walekidukan.com
Jaipur, Rajasthan
Apply on Post Free Job Website
8 hours agoFull–time
What you’ll do
Roles and Responsibilities
Provide Telephone / Remote /Physical Support L1 to go physically to customer location if required.
Monitor Tickets & Escalations from the users/IT support
Baseline/Configuration of Desktops, Laptop and Servers per IT guidelines
Advanced & TI specific Application Installation & Configuration
Service Pack, Windows patching & Virus Signature Management
Windows 7 and Windows 10 troubleshooting
Laptop and Desktops redeployments (Include DBAN)
Troubleshooting Hardware & Software Related Issues
Client Accessories Configuration Printer, Fax, Wireless Devices, etc
Data Backup Client Support
DNS, DHCP, AD, and Email account management.
WLAN & VPN two factor authentication setup and troubleshooting.
Operational Documentation & Knowledge Base Maintenance
First line Windows server support
SCCM client troubleshooting
Working with hardware vendors on fixing Hardware issues
Consult and Escalate tickets to 2nd/3rd level support to find resolution.
Order or buy computer systems and liaise with purchase and supplies department.
Maintain computer peripheral devices like printers and resolve associated problems.
Advanced & TI specific Application Installation & Configuration
Service Pack, Windows patching & Virus Signature Management
Knowledge of network security practices and anti-virus programs.
Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance.
Maintain technical documentation as may be required.
Desired Candidate Profile
Immediate Joiners Can Apply
Notice Period Person Also apply
Compulsory Printer Configuration Knowledge Person Eligible
Priority will be given to people living in Guwahati, Chandigarh, Jaipur Area.
AKANKSHA SINGH(HR)
akanksha.singh@3i-infotechconsultancy.com
+810870+64
Perks and Benefits
Desktop Support Engineer✓Jaipur
walekidukan.com
Jaipur, Rajasthan
Apply on Post Free Job Website
8 hours agoFull–time
What you’ll do
Roles and Responsibilities
Provide Telephone / Remote /Physical Support L1 to go physically to customer location if required.
Monitor Tickets & Escalations from the users/IT support
Baseline/Configuration of Desktops, Laptop and Servers per IT guidelines
Advanced & TI specific Application Installation & Configuration
Service Pack, Windows patching & Virus Signature Management
Windows 7 and Windows 10 troubleshooting
Laptop and Desktops redeployments (Include DBAN)
Troubleshooting Hardware & Software Related Issues
Client Accessories Configuration Printer, Fax, Wireless Devices, etc
Data Backup Client Support
DNS, DHCP, AD, and Email account management.
WLAN & VPN two factor authentication setup and troubleshooting.
Operational Documentation & Knowledge Base Maintenance
First line Windows server support
SCCM client troubleshooting
Working with hardware vendors on fixing Hardware issues
Consult and Escalate tickets to 2nd/3rd level support to find resolution.
Order or buy computer systems and liaise with purchase and supplies department.
Maintain computer peripheral devices like printers and resolve associated problems.
Advanced & TI specific Application Installation & Configuration
Service Pack, Windows patching & Virus Signature Management
Knowledge of network security practices and anti-virus programs.
Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance.
Maintain technical documentation as may be required.
Desired Candidate Profile
Immediate Joiners Can Apply
Notice Period Person Also apply
Compulsory Printer Configuration Knowledge Person Eligible
Priority will be given to people living in Guwahati, Chandigarh, Jaipur Area.
AKANKSHA SINGH(HR)
akanksha.singh@3i-infotechconsultancy.com
+810870+64
Perks and Benefits
