Dermatology Front Desk Patient Coordinator

Borealis Dermatology is a modern, paper free office, led by Dr. Navin Arora. We rely on an array of patient centered software and utilize electronic medical records. Our singular goal is patient care and satisfaction. Please check out our Google and Zocdoc reviews. Join us at our new location!

We are looking for a full time candidate for the role of Front Desk Medical Receptionist weekdays (full days) and Saturdays or Sundays (depending on the week). This position will be for our Garden City and Bellerose location.

Must have an engaging personality, a friendly demeanor, hardworking team player who is dedicated to patient care.

Front Desk Responsibilities:

Responsible for the day-to-day operations of the front desk
Manage office schedules/calendars for patients and staff
Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes
Clear communication with patients in-person and on the phone
Managing incoming calls and taking accurate messages
Take appropriate messages and ensure the proper delivery of those messages. Be polite and courteous at all times
Scheduling and confirming appointments
Maintaining high level of cleanliness and orderliness of the office
Restocking rooms and front desk as needed
Assists with training of new front desk staff
Performing chaperone role when necessary
Performs other duties as assigned
Insurance Billing Responsibilities:

Collecting applicable co-pays, co-insurance and deductibles and billing balances
Obtaining and updating insurance information
Verifying patient insurance eligibility/benefits and inform patients of insurance coverage
Obtain/retrieve referrals/authorizations/eligibility verification that may be required
Collecting overdue payments
Required Education & Qualifications:

Must have intermediate level computer skills, including emailing and proficiency in Google Mail, Google Drive, Google Docs and Google Sheets
Quick adaptation to patient and office software applications
High School diploma/GED
A minimum of 1 year as a medical receptionist
Must have the ability to multi-task and pay close attention to detail
Must have general knowledge of clerical practices and clinical procedures
Must have excellent organization, problem solving, and time management skills
Must have superior written and expressive communication skills
Must have the ability to work as an efficient team member
A knowledge of healthcare regulations and medical terminology
Able to work in a fast paced environment
Self-motivated, target driven, and able to perform duties with minimal supervision
Professional work ethic and appearance
Job Type: Full-time

Benefits:

Dental insurance
Employee discount
Free parking
Health insurance
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Vision insurance
Healthcare setting:

Private practice
Medical specialties:

Dermatology
Schedule:

10 hour shift
8 hour shift
Monday to Friday
Weekend availability
Ability to commute/relocate:

Garden City, NY, Bellerose, NY, Bellerose, NY: Reliably commute or planning to relocate before starting work (Required)
Experience:

EMR systems: 1 year (Preferred)
Work Location: In person

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
Experience:

Medical office: 1 year (Preferred)
Work Location: In person